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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,342 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,342 reviews

May 29, 2024

The staff are very professional and friendly. Everything is handled quickly and efficiently. I was able to have coffee across the street and my car was done before I could even finish the cup. I More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina
May 31, 2024 -

Larry H. Miller Subaru Boise responded

We're so glad to hear that you were happy with the service you received at our dealership! Our team works hard to provide top-notch customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

May 29, 2024

Great customer service. They go above and beyond to make sure the customer is not inconvenienced. More

by wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, kj, Chloe Jorgensen
May 31, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

May 29, 2024

My mother waiting in the lobby for 2 hours for an oil change. Text messages and voice mails to my cell phone were unanswered due to me being at work. The staff should have gone to her in the lobby waitin More

by elihammons
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Jun 08, 2024 -

Larry H. Miller Subaru Boise responded

I'm sorry to hear about your mother's extended wait time and the lack of communication, which understandably caused frustration. We strive to improve our communication and efficiency. If we haven't already discussed this personally, please feel free to reach out to me directly so we can address this properly. - Ty Leuthold, General Manager, (208) 947-6310

Jun 09, 2024 -

Larry H. Miller Subaru Boise responded

I'm sorry to hear about your mother's extended wait time and the lack of communication, which understandably caused frustration. We strive to improve our communication and efficiency. If we haven't already discussed this personally, please feel free to reach out to me directly so we can address this properly. - Ty Leuthold, General Manager, (208) 947-6310

May 28, 2024

We have had a great experience with Larry Miller Subaru. Our salesman, Ken Rhyne has been excellent with answering all our questions as well as explaining info on the vehicle. He also has been terrific wi More

by Marg G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Rhyne, Dustin Archer, Jason Dugger
May 28, 2024

Service was fast, simple, and thorough. Quick and ready to help, easy to schedule, comfortable waiting area and Logan was a gem- explained in detail what the process would be and what the r More

by Jme.D.Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 30, 2024 -

Larry H. Miller Subaru Boise responded

We're thrilled to hear that you had a positive experience with our dealership and that our team was able to provide you with the assistance you needed. Thank you for the 5-star review and for choosing us for your automotive needs. We hope to see you again soon!

May 26, 2024

Have only been here 3 times and today my problem did not get solved so I am not happy More

by bageera
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kyle
May 29, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for reaching out. It is unfortunate that you have had to take multiple trips to our dealership, and that your issue is still unresolved. I would appreciate the opportunity to speak with you directly so that we can work towards improving the services we provide. Please give me a call so that I may be of further assistance. I look forward to hearing from you! - Ty Leuthold, General Manager, (208) 947-6310

May 25, 2024

Kept me up to date. When I picked up my car, they washed it and brought it to me. More

by julieeolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan and william
May 25, 2024

The dealership is great but sometimes the oil change people are not so good . I had my oil changed yesterday and they the person that took care of it got black oil on the outside of my door and on the d More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
May 22, 2024

I was so happy with the way Subaru handled my car when I took it in for an oil change they were very responsible and fixed a problem that had been part of a manufacturer defect without any cost to me - they More

by Andrea sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in the service department
May 22, 2024

Vehicle in for 30000 mile service and mini detail. Technician observed minor oil leak on oil pan necessitating 2 day turnaround. The vehicle required an extra day (not including the weekend). That was More

by Schmidtjd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kennedy