
Larry Hopkins Honda
Sunnyvale, CA
Is this your dealership?
Filter Reviews by Keyword
By Type
336 Reviews of Larry Hopkins Honda
New CRV After shopping around and doing my research, I got the best price on a 2014 CRV. Dan was able to beat the best price I found on the internet and in p After shopping around and doing my research, I got the best price on a 2014 CRV. Dan was able to beat the best price I found on the internet and in person. Very professional and laid back experience. More
satisfied! I had dealt with many Honda dealers throughout Northern California & walked out on other negotiations. Then, I contacted Larry Hopkins in Sunnyvale ab I had dealt with many Honda dealers throughout Northern California & walked out on other negotiations. Then, I contacted Larry Hopkins in Sunnyvale about a new CR-Z, they had in stock. I was lucky enough to deal with Habib Qasimi. I told him of my past experiences at other dealers & that I was ready to buy, that day. In just a few emails, we agreed on a price & Habib even arranged to have another color CR-Z transferred from one of their other lots. I went down the next day & did all the paperwork and was out of the dealer in just over one hour. All without any stress. The entire transaction was as smooth as it could possibly be, including the financing. Omar was very knowledgable and helpful with all the paperwork. Habib even took the time to show my wife all the features on her new CR-Z and went as far as to buff out a couple marks on the mirror. That's customer service. I would highly recommend Habib & Omar at Larry Hopkins. Thanks for making buying a car a pleasant experience. More
Buying new car experiences I have been several Honda dealers, but Larry Hopkins has been best deal with, good service, good price and good attitude. A big thanks to the Sales, H I have been several Honda dealers, but Larry Hopkins has been best deal with, good service, good price and good attitude. A big thanks to the Sales, Habib Qasimi who was very attentive prior to the sales in answering my questions and quoting the price for me. I bought a Honda Accord with him on 7/4. Love my new car ! More
Purchased 2014 Honda Accord & 2014 Honda Crosstour I purchased a 2014 Honda Accord and a 2014 Honda Crosstour last weekend, July 12th from Tommy Carter at Larry Hopkins Honda in Sunnyvale. I could not I purchased a 2014 Honda Accord and a 2014 Honda Crosstour last weekend, July 12th from Tommy Carter at Larry Hopkins Honda in Sunnyvale. I could not be happier. Tommy listened to what both my wife and I needed, gave excellent advice and was never pushy. He was a pleasure to deal with in all aspects and I highly recommend you looking him up when you are ready to consider a new automobile. There are many dealers closer to our home but driving an hour proved to be well worth it. More
awsome i had a very good experience at this dealership my sales man samyullay nooruihunda. was very professional we where going on a trip and needed him to t i had a very good experience at this dealership my sales man samyullay nooruihunda. was very professional we where going on a trip and needed him to take care of some details. he did it right away. he is a great customer service guy. if your looking to buy a new car go to Larry Hopkins Honda and ask for (Sammy) More
Great price, friendly, knowledgeable Got a pretty good deal on a new Honda. The purchasing process took a while longer than I remember from the last time I bought a car, but overall, it w Got a pretty good deal on a new Honda. The purchasing process took a while longer than I remember from the last time I bought a car, but overall, it was a good experience. Habib Qasimi was friendly, helpful and knowledgeable about the car I was looking for. He didn't try to pressure me into more options or a higher level trim. Just honest, clear dealing. More
Crooks, Liars and Thieves - Avoid this dealership. So, Crooks, Liars and Thieves - Avoid this dealership. So, I went into this dealership wanting a Honda CRV EX-L without GPS. When I got there, the sale Crooks, Liars and Thieves - Avoid this dealership. So, I went into this dealership wanting a Honda CRV EX-L without GPS. When I got there, the salesman had me test-drive one with the GPS. Now, I hadn't been interested in a back-up camera until he had me back into the parking space when we got back. Fell in love with that feature (especially since it is difficult to see behind you in these cars). The salesman LIED to me, saying that only the GPS models have the back-up camera (the more expensive model, btw). I found out he lied weeks later when I was reading my manual and it said it is a feature that shows on a different screen on the non-GPS ones. The worst, most, crooked part came from the financing manager. We signed a lease contract with a stated price. This contract was fully executed, meaning myself and the financing manager had signed and dated the contract. A few days later, I get a call from the financing guy saying that my financing had been declined and I would need to spend an extra $30/month and asking when I would come in to sign new paperwork. I told him I'd call him back and went home to read my lease agreement. There was nothing in there saying pricing was provisional or that the dealership could cancel the contract if the bank didn't give them the financing they wanted. I called the financing manager the next morning and had this conversation: Me: So, I looked at my lease contract and I couldn't find anywhere that it says the pricing is provisional or subject to change. Him: (condescending voice, btw) Did you read the *back* of the contract? Me: Yes and I didn't find anything in there stating that the pricing was provisional. Him: Well, but it says we have the right to cancel a contract at any time. Me (polite, sweet voice): Really? Can you tell me what clause that is in because I can't find it in here? Him: I'll have to re-read it. I'll call you back. He never called me back. A week later, I got a call from someone else entirely asking for more details (paystubs, etc.) which indicated to me they were hunting down the financing. When the due date for the first payment was coming up, and I still hadn't gotten an invoice, I called the dealership. I had no idea who to pay and I didn't want my first payment to be late. The person on the phone told me they usually pay the first payment if the financing takes a while and then have the customer pay them back. She said she'd check and call me back. Nope, they hadn't made the payment for me. Thankfully, she gave me an 800 number to call and I was able to pay on time. But, I'm pretty sure they didn't make that first payment because they were mad that I wouldn't let them lie to me or cheat me. I signed up for their service contract, too. (person upselling it lied about it, too btw - it's a reimbursement plan, not a come in and get service plan) I will not be taking my car to their service department based on 1) the reviews on yelp and 2) fear of retaliation. TL;DR: Salesman lied and got me into a more expensive car than I wanted; financing manager tried to get me to pay more per month than we had in our already signed, fully-executed contract by lying - I knew better. Stay away from them. More
We just move from Asian country to Sunnyvale. So we have to get a car. After I purchased the car from Larry Hopkins Honda, we were called to the financial department to talk to Yen (I was not sure his name) to get a car. After I purchased the car from Larry Hopkins Honda, we were called to the financial department to talk to Yen (I was not sure his name) about settle the payment and sign contract. Then, he persuaded us to purchase the Honda Care which cost $810. On next day, we wanted to cancel because we were told it is far expensive. I went to this financial person and he refused to refund. He said it's on the contract and non-cancel. I was shocked because I haven't enjoy the service yet why I can't get the refund. I talked to our friend live here for over 10 years. He said it must can be canceled. So I called Honda customer service and easier get the refund check. While I talked to the customer service that I wanna cancel the Honda care, she firstly asked me to get this refund via Larry Hopkins. Then I told her it was rejected. I told the CS I don't know why dealer reject but Honda CS accept. She also replied me, she doesn't know either why dealer rejected me. Anyhow, the cancellation request is acceptable and I received the refund check. And, gave bad review to Larry Hopkins dealer while they send survey to my email, but until now (over 10 days), no one from the dealer respond to me. I would like to express that I will NEVER NEVER do the business with this dealer. I told this experience to all my friends and they will not deal business with Larry Hopkins Honda. More
I had the sweetest deal yesterday. Went there in the I had the sweetest deal yesterday. Went there in the Friday afternoon, met the sales guy "Ali Omar", he was polite He physically walked me throu I had the sweetest deal yesterday. Went there in the Friday afternoon, met the sales guy "Ali Omar", he was polite He physically walked me through list the cars he had with the specifications i wanted. Also showed me which of those had least miles on it. I choose the color i wanted.Then came the numbers. This sales person was so good. he even negotiated the price, but the manager wasn't willing me to trade me at the rate i was asking for. So we left. Neverthless the Sales person "Omar" called me up within like 15 mins and followed up and asked me to come in the evening and assured me he would get me the deal. Went back in the evening, the guy kept up his word and I got the car. I had been previously to Capitol Honda and Stevens creek Honda as well, but had bad experiences like others, But these Larry Hopkins Honda guys were good, prompt and honest. All in all very satisfied, specially all because of their sales guy "Omar". More
Though I bought my previous Honda Accord from another dealer, I brought it in for service to Hopkins Honda everytime it needed it. The professionalism and high quality of work I encountered led me to pu dealer, I brought it in for service to Hopkins Honda everytime it needed it. The professionalism and high quality of work I encountered led me to purchase my Crosstour from Hopkins. It's a great company. More