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Larson Ford - Service Center

Lakewood, NJ

5.0
114 Reviews

114 Reviews of Larson Ford - Service Center

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January 23, 2024

Friendly helpful and caring listens to your concers and makes the waiting tolerable in show room More

by gparetzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Larson Ford responded

Thanks for sharing this praise for our team's service! We look forward to your next visit to Larson Ford!

Helpful
January 12, 2024

I took my Ford Escape in for oil change and Chris Mercer took care of me. He is great to deal with. More

by rrusso37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Larson Ford responded

We're glad to know Chris was able to assist with your Ford Escape's oil change at Larson Ford. Thanks for the positive feedback!

Helpful
December 18, 2023

Steve took got care of me and my car considering all the work that needed to be done. More

by bhebeler1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 18, 2023 -

Larson Ford responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Larson Ford!

Helpful
November 04, 2023

Great people to work with I go there for every thing. I’d be lost without them. More

by zipscreen
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Larson Ford responded

We are honored to receive your support at Larson Ford. Thanks so much, and we look forward to assisting you in the future!

Helpful
November 03, 2023

Great service They keep you informed and explain your options Chris did a great job More

by Hutchkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Larson Ford responded

Thank you for your kind words. Chris will appreciate the shoutout! The Larson Ford team is here to help with any of your future service needs.

Helpful
October 25, 2023

Excellent service from Larson Ford service department. I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfie More

by vlee65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Larson Ford responded

We're delighted to know you had an excellent experience with our service department at Larson Ford. It's great that your vehicle was serviced promptly and up to your satisfaction! Thanks for recommending us, we appreciate it!

Helpful
October 19, 2023

Excellent service Department. Work done on time as promised. Professional staff (Steve) kept me appraised of the work being done and explained everything. New service of video More

by wrbutznjsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 20, 2023 -

Larson Ford responded

We're delighted to know you had an excellent experience with our service department at Larson Ford! It's great that Steve and the team were able to keep you updated throughout. We appreciate your recommendation, thank you for sharing this review!

Helpful
October 10, 2023

Excellent caring service from the parts department to the cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford. More

by msteinberg6670Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys and parts, as well as the ladies in the cashier department were excellent as well
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Oct 10, 2023 -

Larson Ford responded

We're so glad to know that you had an excellent experience with Chris and our team at Larson Ford! Your recommendation means a lot to us. Thank you for the review and we look forward to serving your future needs!

Helpful
September 30, 2023

The service was excellent. .Chris was very polite and helpful. I am very happy with how everything went. More

by Klodiana Gerbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Larson Ford responded

Klodiana, we're delighted to know that Chris and our team at Larson Ford provided you with excellent service. Thanks for sharing your experience!

Helpful
August 22, 2023

Great service! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! More

by TFPetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Larson Ford responded

We're delighted to know that you've had consistently great experiences with our service department at Larson Ford. We always aim for timely and easy scheduling, as well as clear communication. Thanks so much for your feedback!

Helpful
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