Larson Toyota of Tacoma

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Larson Toyota of Tacoma:
I would never, ever buy from this dealer again. I've been pretty good at dealing and buying cars in the past but here I got completely ripped off. I never felt so much cheated before. They threw in a lot of tricks and I ended up with no bargain on the price of the used vehicle I got. They took my 2003 BMW for $6,500, and a few days later I was told by the very finance manager that they will put a price tag of $12,000 on the BMW. Yeah, he was proud of his winning over me.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Larson Toyota of Tacoma:
I was there for a 30,000 mile tune up on a 2003 Toyota 4-Runner. No one greeted me, I had to go initiate contact. The staff (4) at the service room were chatting with each other ignoring me. When I requested a shuttle drop off to my work a few minutes drive away. They told me that they are short and do not have the time to drop me off. Also, no one called me regarding the progress of the service being done. I had to call later that day and found out that the service was finished a few hours ago. To finish off a terrible experience, no one talked to me about what was done and the cashier did not smile or establish eye contact with me. Truly horrible!

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