Lauterbach Buick-GMC
Newton, IA
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The dealership is great, however the service manager is a jerk. I took my car in that I bought from them with extended warranty. The check engine light was on had the manager read the code, it was a fuel tri jerk. I took my car in that I bought from them with extended warranty. The check engine light was on had the manager read the code, it was a fuel tripturbine, and I asked if it was covered he said he didn't know. I asked how would this get fixed he seemed annoyed and said it's just a code and the service tech would let me know how it's fixed and if it's covered. He couldn't tell me how long it would be to be fixed or if I could get a loaner car. He was cold and rude and seemed annoyed by my questions and couldn't even get me in until the following week for a simple diagnostic. I called another Buick dealership and they were 3 times more helpful than this xxxxx. More
Great dealer to do business with and their staff was so helpful and made the transaction quick and easy. Brian Yardley was awesome to do business with at Lauterbach. helpful and made the transaction quick and easy. Brian Yardley was awesome to do business with at Lauterbach. More
Avoid this Dealership when shopping for a new car Very small limited inventory of cars/trucks for sale.. overpriced as well.. save money and time, shop Des Moines dealerships. Rude pompous staff with Very small limited inventory of cars/trucks for sale.. overpriced as well.. save money and time, shop Des Moines dealerships. Rude pompous staff with attitude here at Lauterbachs More