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Lavery Automotive

Alliance, OH

4.7
652 Reviews

1096 W. State Street

Alliance, OH

44601

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Showing 652 reviews

May 30, 2024

I am always happy with my service at Lavery! The sales department is so kind and helpful! More

by Stark10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Vicars
April 30, 2024

I was looking to purchase a car recently and was cut by a DIRTY razor wedged in the seat. This car was filthy. This is an untrustworthy dealership proceed with caution. They tried coming up with some excuse More

by mwithrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark
Apr 30, 2024 -

Lavery Automotive responded

Hi it's Lindsay I work in our online department. I tried to respond to you via email after the Google review last week. Then our sales manager Scottie Robb left a detailed message and no response. I talked to both our sales manager and sales associate there and the people around didn't get the same impression that Mark was rude but I understand you did so I wanted to apologize if it came across that way from your perspective. It is certainly not our intention and we take all of it seriously both good and bad reviews. The razor on the seat shouldn't of been there after removing the sticker on the window. That was our mistake. If there is anything else you'd like to share feel free to email or call. Thanks, Lindsay

April 22, 2024

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier tha More

by delyn1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
April 01, 2024

We have bought our last 8 vehicles from lavery mostly because it's the closest GM lot to our home. I didn't particularly care for my sales guy. He made me fill out a survey on him while he stood there an More

by lbrown75241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Lavery, Craig Vicars, Chris Finan
March 11, 2024

Great dealership! Fair, reasonable, friendly staff. Barron and Craig set us up with a very nice gmc Yukon. We had to jump through some hoops since we are out of state More

by Kmburkey4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barron, Craig Vicars
January 25, 2024

Repeat customer, Jim Wolfe sales consultant both times. He was outstanding again. This will not be my last purchase with Lavery Automotive. Can not say enough great things about the individuals involved in More

by samgetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wolfe
December 30, 2023

Terry Christy was great at explaining the entire process to my husband and me. We didn't feel rushed in making a decision on our choice of which vehicle to buy. The transaction was done professional More

by eljay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Christy
December 27, 2023

Very friendly and personable to work with. Wanted to make sure we understood everything. Willing to answer all of our questions. All were very thankful for our business. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron five stars, Laurie five stars. , Craig Vicars, Sarah Heacock
December 07, 2023

Jim-Wolfe Wonderful-Job working-with-me my-trade-value-was-insulting give you nothing for your trade More

by keith noble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Wolfe, Awesome Salesman 7 Stars
October 19, 2023

We purchased a new Cadillac CT5 yesterday. The sales experience was top notch. Our sales associate “Baron” went out of his way to answer any and all of our questions. The sales manager and fin More

by Lou’s cadillac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron, Joe Bugara, Chris Finan
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