No matter where life takes me this is a dealer I will always purchase from. I have dealt with many shady dealers over the last year looking for another Volt as I lost mine in an accident. I continued to check the EREV (Volt and ELR) stock at Lavery over the course of the year. Due to the fact they price their vehicles right, I missed out of a few great deals because I couldn't pull the trigger. I purchased the Volt I have now with little hesitation knowing this. Todd is a stand up guy and a great salesman. He could certainly have you driving away in a vehicle without you realizing you purchased it, but he holds back and refocuses you to ensure you are comfortable with the purchase. This holds true for the ELR I drove. I was ready to pull the trigger that day, but he knew I had a young family and said, "do you think 2 doors will work for you?" That sentence gave me pause, because he was right that car was not practical. How many car salesman do you know that would do this? At the end of the day this a dealership that actually cares about the customer. They put the customer first as they know treating the customer the way they should be treated results in repeat customers, which they have plenty. Those repeat customers spread the word as I am doing now. One more thing, you'll notice they sell a fair amount of buybacks with branded titles at a discounted price. I can assure you they are not going to intentionally sell you a xxx. My last Volt was a buyback and it had absolutely NO PROBLEMS while I owned it. I hope to have this Volt longer than my last, but the only predictable part of life is the A+ customer service you will recieve from Todd and the rest of the crew at Lavery Automotive...Cheesy...yes but true.
Thanks for the read and Have a Happy New Year!
Tom Golden (Silver Lake, Ohio)
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