Had a narrow selection of trucks to fit my needs. Only 4-6 in the county. Three were in Alliance so had a day I could drive the 40 some miles to look at them. I found the one that fit the best at Lavery.
I was not approached on the lot, which sometimes I appreciate. So I went inside and first impression was good. I was greeted immediately at the front desk and soon after presented with a rep. Todd Bollman also made a good first impression, calming, firm handshake, and constant eye contact. He took me to the truck, I liked it, he got someone to assess my truck and we looked at the history of the truck I was interested in. He showed me all the data available to him on the same screen for me to see, loved the carfax. I was OK with the value offered for my trade in, so all that was left was the numbers. It took two trips to "the man behind the curtain" but there was enough room to feel better about the deal. Todd was very good to work with. Being skeptical by nature I was OK with this guy. He was observant and had good interpersonal skills. He thanked me twice for my military service triggered only by the plate on my truck. The dealership in total was comfortable and professional. Tip of the hat also to Beth and Becky!
I Recommend This Dealer:
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