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Lawton Kia - Service Center

Lawton, OK

4.6
1,419 Reviews

1,419 Reviews of Lawton Kia - Service Center

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May 23, 2024

My first time to the Service department and did not have an appointment. I needed an oil change before a road trip. Even though they were booked Miguel got me squeezed in. Miguel was very respectful of my t More

by ANTHONY_580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, Anthony_580! We're thrilled to hear that Miguel could make your visit to our Service department a positive one, even during a stressful time. Providing exceptional service is what we aim for, and we're glad Miguel could accommodate you. We look forward to welcoming you back in the future.

May 23, 2024

Debrah John’s always does a great job. She makes sure that I understand what will be done during each service as well as any other recommendations that are needed. Ms John’s is Lawton Kia More

by jamelmosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lawton Kia responded

Hi Jamel. Thank you for your feedback and for acknowledging Deborah's exceptional service. We apologize for the inconvenience you've experienced with recall services. Unfortunately, the recalls were not released at the time of your visit, which limited our ability to perform the necessary work. We understand the frustration and hope you give us another opportunity to serve you.

May 22, 2024

Everyone that works at Lawton Kia is so pleasant and helpful to me. I enjoy going to Lawton Kia to have my car worked on. More

by Okie.pokie1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, Okie.pokie1@gmail.com! We're delighted to hear that you find everyone at Lawton Kia pleasant and helpful. Creating an enjoyable experience for our customers is our priority, and we're glad to have met your expectations. If you ever need anything else or have further questions, feel free to reach out.

May 22, 2024

The staff are very friendly and excellent customer service. Appreciate the fast service. Highly recommended!😊 More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, Marie! We're thrilled to hear that you had a great experience with our friendly staff and excellent customer service. Providing fast service is what we aim for, and we appreciate your recommendation. If you ever need anything else or have further questions, feel free to reach out. 😊

May 22, 2024

They were polite and efficient and professional, answering every question asked. I was finished in a reasonable amount of time. Thank you. More

by corky1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, corky1979! We're delighted to hear that you found our team polite, efficient, and professional. Providing excellent service and answering your questions promptly is important to us. If you ever need anything else or have further questions, feel free to reach out.

May 20, 2024

Great please, no matter where I am in Oklahoma, I will travel down to get my car serviced there More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lawton Kia responded

Thank you for your loyalty, Customer! We're delighted to hear that you're willing to travel to our location for car service, no matter where you are in Oklahoma. We appreciate your trust in us and look forward to serving you again!

May 20, 2024

This dealership has always been accommodating when I make service appointments . They offer services to help their customers, such as pickup and delivery. More

by DAVISELLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lawton Kia responded

Thank you for your feedback, DAVISELLEH! We're glad to hear that our dealership has been accommodating with your service appointments and that you appreciate the additional services like pickup and delivery. We aim to make servicing your vehicle as convenient as possible. If you need anything else, feel free to reach out!

May 19, 2024

. She made me feel secure, and comfortable about the work that was supposed to be done on my car. She was Well informed about the Repair that was supposed to be done to my car. And I was really please w More

by DOUGLASLENDA54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lawton Kia responded

Thank you for your feedback, DOUGLASLENDA54! We're glad to hear that our team member made you feel secure and well-informed about the repair on your car. If you have any further questions or need assistance, feel free to reach out!

May 18, 2024

I have purchased 4 vehicles in the last 5 years from Lawton Kia. I would give the dealership a 5 if you would send me just 1 survey for each visit More

by grumpysfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lawton Kia responded

Thank you for your continued support, grumpysfive! We appreciate your loyalty and feedback. We'll ensure you receive a survey for each visit moving forward. If we can be of further assistance, please let us know

May 18, 2024

They are best on sales and service. thank you lawton kia and thank you Viny that help me to get my new forte. More

by sefatjoo.alireza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Lawton Kia responded

Thank you for sharing your experience, sefatjoo.alireza! We're thrilled to hear that Lawton Kia provided excellent sales and service, and that Vinny helped you get your new Forte. We appreciate your business. Enjoy your new ride!