Lebanon Ford

Everyone I met at Lebanon Ford was very friendly and helpful. There was someone there to greet me at the door. Even though the salesman I was there to see was busy with another customer, another sales helpful. There was someone there to greet me at the door. Even though the salesman I was there to see was busy with another customer, another salesman went with me to test drive the vehicle while we waited for him to finish. I got in and out in a timely manner... and I love my new car! More

My husband and I met our sale associate at a car show. He invited us to the car show that his dealership was having. We attended the car show and bougt a truck. The employees were friendly and informati He invited us to the car show that his dealership was having. We attended the car show and bougt a truck. The employees were friendly and informative and remembered our names two days later. Way to go Travis. More

ON SATURDAY JULY 10 WHILE SEARCHING THE INTERNET FOR QUALITY 2004 MUSTANGS, I STUMBLED UPON A 2004 MUSTANG COBRA WITH VERY LOW MILES. I CONTACTED CHARLIE WATSON AND STARTED NEGOTIATIONS TO TEST DRIVE AN QUALITY 2004 MUSTANGS, I STUMBLED UPON A 2004 MUSTANG COBRA WITH VERY LOW MILES. I CONTACTED CHARLIE WATSON AND STARTED NEGOTIATIONS TO TEST DRIVE AND POSSIBLY PURCHASE THE COBRA OF MY DREAMS. EVEN THOUGH THIS WAS A SATURDAY MORNING AND CHARLIE WAS OFF WORK HE WORKED WITH ME AND ASSURED ME THAT THIS WAS THE CLEANEST 2004 COBRA HE HAD EVER SEEN. AS WE WORKED OUT THE FINE DETAILS OF THE PURCHASE I STRESSED TO CHARLIE THAT IF THIS CAR WAS NOT PERFECT(AS HE DESCRIBED OVER THE PHONE) I WOULD NOT BE INTERESTED IN THE CAR. THE FOLLOWING WEDNESDAY JULY 14 CHARLIE AND I MET IN TERRA HAUTE INDIANA SO I COULD TEST DRIVE THE COBRA. I INSPECTED THE CAR FROM TOP TO BOTTOM AND WAS VERY PLEASED WITH ITS OVERALL CONDITION. I WAS ASSURED THAT THE CAR WAS IN PERFECT CONDITION AND UPON MY INSPECTION THE CAR WAS ACTUALLY IN BETTER CONDITION THAN WHAT I HAD EXPECTED. I PURCHASED THE CAR THAT NIGHT AND COULD NOT BE MORE SATISFIED WITH MY PURCHASE. CHARLIE WORKED WITH ME THROUGHOUT THE PROCESS AND WAS VERY HELPFULL,CONSIDERATE, AND WAS AS EXCITED AS I WAS ABOUT THE PURCHASE. I WOULD WORK WITH CHARLIE AGAIN AND WOULD RECOMMEND HIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW OR USED CAR OR TRUCK. THANKS CHARLIE FOR THE GREAT JOB!!!!!! KENNY CAMPBELL CHARLESTON, ILLINOIS More

Worked with another Ford dealer who pushed us towards lower end vehicle and higher monthly payment. With Lebanon there was no haggling, we were in and out of Lebanon Ford in a couple hours. The other d lower end vehicle and higher monthly payment. With Lebanon there was no haggling, we were in and out of Lebanon Ford in a couple hours. The other dealer took 2 days so we did not go back. When one Lebanon sales person or finance person was not around a backup took over with no repeat of information. More

Charlie was absolutely great to work with! I met Charlie Charlie was absolutely great to work with! I met Charlie at a couple of Mustang shows over the last couple of years and waqs very impressed with his Charlie was absolutely great to work with! I met Charlie at a couple of Mustang shows over the last couple of years and waqs very impressed with his customer relations skills. So when I was ready to let go of my baby (04 Terminator Cobra) I knew he would take good care of me. We worked a very fair deal on a new F150 Crew Cab and have kept in touch. I will definitley be visiting him again when I am ready for a new Mustang! More

Buying a car has never been easy for me----just too many choices and things to consider.....Our local agency said the color I wanted was not available in the car under consideration....Did a search on the I choices and things to consider.....Our local agency said the color I wanted was not available in the car under consideration....Did a search on the Internet and got a quick response from Kody Lowe, at Lebanon Ford (15 miles away), who assured me they had the vehicle and color on their lot that I was interested in....He also quoted me a price that was very competitive..... I visited their agency----met with Kody----drove the car and confirmed prices of vehicle and various options.....Told him I'd consider the purchase for a week and return.....After checking everything, I returned and in Kody's absence purchased the vehicle from his assistant, Charlie Watson (also very nice).....Overall a good experience: Very congenial----no high pressure-----excellent interest rate on loan.....Great follow-up on purchase.....Would highly recommend.... LF More

Very easy to work with. No hassle, no delays. Gave straight up answers to all my questions. Worked a better interest rate for me than what I was pre-approved for. Decent trade in value for my truck. straight up answers to all my questions. Worked a better interest rate for me than what I was pre-approved for. Decent trade in value for my truck. Would recommend them to friends and family. Would buy from them again. More

I feel that the price of the car we bought was pretty good, but after we were talked into buying the extended warranty on things then the price was more than we really wanted. We kept the monthly paymen good, but after we were talked into buying the extended warranty on things then the price was more than we really wanted. We kept the monthly payment down by extending how long we financed the car by 6 months. We did agree at the time, but now we are thinking about how long it is going to take to pay off this car,and that makes us a little uncomfortable. Then we have to wonder, will the little extra things on this car really go out as we were convinced they would. What is done is done, and now we just live with our choices. More

Very friendly and responsive team at Lebanon Ford. Kody responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, explained a lot of the details regarding the features, options, various differences between the models, and let me test drive a vehicle that was closest to what I was looking for. After taking a look at the offerings in comparable models at Chevy, Dodge, and Toyota, I knew who was going to earn my business. Now this isn't a slam against these other dealers. They have fine products and competent sales teams. The real deciding factors became getting a truck with the options I wanted. I had some pretty specific requirements. First and foremost was I wanted a bench front seat. The Fords 40/20/40 seat was a perfect match! I wanted enough engine to tow but since my tows are relatively light weight, I didn't need the behemoth engine. Ford's 4.6 L, 3 valve configuration fit the bill perfectly. I wanted a modest number of other options, like power windows and doors, fog lamps, electronic seat adjustment, etc. The Ford was the only model that allowed me to get the mix of items I required. Lastly, Ford offered the best incentives and rebates of any of the automakers I looked at. Working with Kody to get to the final figure was straight forward and easy, without the usual drama I have experienced in negotiating on a car purchase. Finally, everybody took the time to work with me, help me understand the details of the vehicle, operation of the options and extra features, and went out of their way to insure I was a happy camper. In closing I'd just say I was delight with the experience. I can't imagine how the process could have been better unless they just gave me the truck! More

My family has worked with Kevin for almost 10 years. On my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, and very dedicated. I now have a great car that I got at a great price. I will definitely recommend this dealership to all my friends and family. I am super excited about my new car and feel I was well taken care of. More