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Lee's Summit Honda

Lee's Summit, MO

2.0
62 Reviews

401 NE Colbern Rd.

Lee's Summit, MO

64086

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Showing 62 reviews

October 22, 2024

I've read most of the one star reviews in this feed and am very surprised 😮. I posted several months ago regarding their service department who worked diligently to figure out a problem I inherited after More

by kreaton82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck salesman, Shawn Sales Manager, Tony finance
October 17, 2024

I never once was shown a payment that didnt include an extended warranty, despite telling the finance manger that I didnt want any extended warranties and him reluctantly agreeing, I still ended up with o More

by Malcolmelmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manger
March 22, 2024

Crap. I bought a 2019 ford escape. Immediately had problems. Called several times. They wanted to keep my car 3 days to diagnose it. Because it's a Ford. W More

by cyndihorse3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chuck, Kevin manager, Phil., Manager
March 11, 2024

I just received a text asking me to rate our recent service visit. I got a text while my wife was at the dealership getting the service. My wife specifically told the service advisor to NOT text her hu More

by TruthTeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service advisor
November 28, 2023

Highly over priced, very poor customer service. I will not recommend the dealership or service department to anyone. I will take my 2021 Honda CR-V S.E. to another dealership for servicing from kno More

by mgirth51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Austin
October 13, 2023

Repeated problems with this dealership texting my phone even when the service advisor said he sees 'do not text' all over our account page! My wife specifically told him when she brought the vehicle in for More

by TruthTeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Austin
June 23, 2023

Excellent communications. Great salesman. Great manager. Satisfied with trade value. Long distance deals are difficult logistically. Not like driving up town. Trying to coordi More

by DaBear
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnathan (sales) and Cori (manager)
March 05, 2023

Priced a new Honda from this dealer and learned that the price included close to $2500 above the MSRP. Really? What do you get for the money? The privilege of doing business with them? Sorry, but we pur More

by Campbellsw
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nick
November 07, 2022

Worst/Slow service ever received in 6yrs. Since my old service rep moved away and relocated get eorse each time for simple things.Charged for test already knew problem with TMPS previously sp More

by Pjrmdl55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith
September 03, 2022

Had a terrible experience with this dealership. There are a few: not one, not two, but a few reasons why I wouldn’t recommend this place to anyone looking to make a purchase. I’ll never step foot i More

by anmorg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
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