Legend Nissan - Service Center

Excellent dealership and professional salesman I never thought buying a car could be so easy they broke down everything in layman terms for you to understand and know what you're buying how to take I never thought buying a car could be so easy they broke down everything in layman terms for you to understand and know what you're buying how to take care of it and what you're spending and why the quality of service and the professional salesmen at this place besides the beautiful cars tells it all. More

Problem with transmission of used car they sold. Dropped the car off for service, and had an appointment. First day they did not even look at car. then sevice Department says the used car manager would call the car off for service, and had an appointment. First day they did not even look at car. then sevice Department says the used car manager would call me ASAP. It has been 3 more days and no calls from manager, I have call multiple times , and no call is returned. STAY AWAY FROM THIS DEALERSHIP More

I was not notified of the price of repairs until the repairs were complete. I felt, as a woman, that I was taken for granted. When I asked for a explanation of my bill, I was told that I was "luck repairs were complete. I felt, as a woman, that I was taken for granted. When I asked for a explanation of my bill, I was told that I was "lucky", the repairs could have been more costly. Sadly, distrust is the word I would use to describe my expereience. One phone call would have made a difference. JUST ONE. You should make it your policy to inform and educate your customers. Thank you. UPDATE: PAID FOR REPAIR AND LESS THAN 24 HOURS LATER CAR IS BEING RETURNED FOR EXACT SAME REPAIR. HOPE THEY DON'T CHARGE ANOTHER FEE FOR NOT RECTIFYING THE PROBLEM ON MY FIRST VISIT. I PAID FOR COMPLETE REPAIR. LET'S WAIT AND SEE HOW GOOD OR HOW BAD THEIR CUSTOMER SERVICE IS. More