Lehigh Valley Honda

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike, Ray

My Review of Lehigh Valley Honda:
I had an amazing experience at the Honda dealership thanks to Mike and Ray. Mike worked with me and helped me to find a vehicle that was what I was looking for, and Ray was very thorough in explaining to me my finance options. Both gentleman really helped to make my purchase of a car enjoyable.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Drovich

My Review of Lehigh Valley Honda:
My experience at Lehigh Valley Honda was nothing but positive. I was treated with respect, all questions answered, no high pressure and they gave me the best deal they could. I truly feel that being a "Honda owner" will be very special. Once meeting "my mechanic" and shown the service area, I'm reassured that my vehicle will receive the best care and I can expect having a reliable car for years to come. This is my first new car. After much research, I believe I've made the best decision buying the Fit and have a dealership to back that up. I honestly can't say enough about how pleased I am with my purchase. Thank you Lehigh Valley Honda!.....thank you Steve Drovich!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Rodriguez

My Review of Lehigh Valley Honda:
Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with.
Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with. Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with.
Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with.
Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Haddad

My Review of Lehigh Valley Honda:
My previous vehicle was a Saturn, had always received great customer service from Saturn and had every intention of buying another Saturn. Fortunate for Honda, this time I felt as if I was pressured at Saturn and decided to look for a different make vehicle. Friends recommended checking out Honda. I was greated and immediately explained I was only there to look, what my price range was, and what type of vehicle I was interested in (preferable 2 door, manual, sunroof). Richard showed us both the Civic and the Fit. Although the Fit had 4 doors, I was considering it because of the price. Purchasing a car was an unexpected expense. Richard, when going to retrieve the keys to the fit, explained there was a new civic he thought was under contract, but was not any longer, that I might be interested in. It met all my requirements and I took it for a test drive. Afterwards, I told him I was willing to work up some numbers. After agreeing on a price, I became an owner of a Honda - a decision I do not regret.

Everything which Saturn had done wrong, Richard did right. I did not feel pressured into buying a 'used' car, I did not feel pressure in regards to what I really could afford, I felt as if Richard listened and observed what I was interested in and took the desires by showing me a vehicle that I would like, still within our price range. What Saturn stood for 10 years ago, Honda has picked up, in regards to the selling techniques, and I am glad.

Almost a week later, 500 miles later, I love the vehicle and it truely meets my needs.

Just some other notes: I felt welcomed when arriving at the dealership and I liked that I was shown and explained the service department. I really appreciated the trade in explaination since we are hoping the next vehicles we purchase will be hybrids.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Mike Houser & Jennifer

My Review of Lehigh Valley Honda:
We purchased a 2009 Accord in early February and asked the salesperson if there were or would be any special deals or incentives that he knew off. We were told nothing was in the wind and Honda sales were very good and he didn't expect anything. We were over to the dealership in March and noticed that they were giving an extended warrarnty on the new Accords. When we asked about getting the same warranty we were informed that we would have to pay for it because we purchased before the special went into effect. I told them my situation and was told that I purchased before the special and their was nothing they could do. I also e-mailed management and never received a reply. I feel something like this should have been retro-active for at least 60 days. I wasn't very happy with this experience. Pete Urban

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: LV Honda

My Review of Lehigh Valley Honda:
I've always wanted to own a Honda. For one reason or another I always bought something else. Last summer I finally purchased my first Honda! A brand new Fit. Not only do I love the car, but I don't mind going in for service. Everyone is more than friendly... and even with a toddler in tow... it's always a quick and painless experience! I definitely see more Hondas in my future. Thanks LV Honda! You guys are amazing!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: willie

My Review of Lehigh Valley Honda:
I was very happy with the service i received at the dealer. The entire transaction went very fast and smooth. They even let me leave with the car on Saturday and return with the title on my trade on Monday. The only thing that made me unhappy but had nothing to do with the purchase of the new car was jennifers low ball offer on the trade...again..nothing to do with buying the new car...just unloading the old one.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Leo Zingales

My Review of Lehigh Valley Honda:
We had to replace a totalled 08 honda fit. Leo gave us a great deal and was super helpful and considerate. He is an exeplary sales person and LV Honda is a 5 star dealership. I would recommend them to anyone in the area wishing to purchase a Honda vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jen & Kyle in sales

My Review of Lehigh Valley Honda:
Lehigh Valley Honda always makes us feel special. It can be an express oil change,routine service, recall or as most recently a new car purchase and we always feel as if the person we are dealing with really cares.
This dealship is a class act!
Thank you!
Debi Geosits

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Richar dHaddad

My Review of Lehigh Valley Honda:
Richard Haddad, Sales Associate is a very informative, knows the product he is selling and is a proffesional in his field. My experience in working with him was extremelly positive.

Finance Manager lacks professionalism is condesending and rude.

This the second car purchased through this dealership and doubt there will be others.

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