Lester Glenn Honda of Sea Girt - Service Center
Sea Girt, NJ
15 Reviews of Lester Glenn Honda of Sea Girt - Service Center
Fraudulent service practices. Lester Glenn Honda of Sea Girt, NJ charged me for services that were not performed. I requested basic service: oil change with filter and a tire rota Lester Glenn Honda of Sea Girt, NJ charged me for services that were not performed. I requested basic service: oil change with filter and a tire rotation. I marked my tires and oil filter to be able to verify service was completed. I was called by the service department and was told my vehicle was finished and ready for pick-up. I paid for the services and received a receipt of services completed. When I checked my vehicle to verify the services were completed, I was able to confirm that the oil filter was not changed and the tires were not rotated. I requested the service manager and showed him the requested and paid for service was not completed. I was able to prove to the service manager that the service was not completed and he agreed and apologized. This is fraudulent business practices. More
Our car broke down while on vacation. A little stressful to say the least. Thankfully John took good care of us and got us quickly back on our way to the Shore. The staff and service were A little stressful to say the least. Thankfully John took good care of us and got us quickly back on our way to the Shore. The staff and service were top rate. If I ever need service again while at the Shore, I’m going to Lester Glenn Honda. More
Brian Is the very best honest and right on point at all times. Always efficient times. Always efficient More
The Service Department is Excellent. I would recommend Jim and his team to anyone. They have gone above and beyond to help me fix a few items (including the Bluetooth) in my vehicle and I would recommend Jim and his team to anyone. They have gone above and beyond to help me fix a few items (including the Bluetooth) in my vehicle and keep the costs to a minimum. Eveyone was there to help solve the problems i was explaining were happening. They're always polite, reliable and honest. I've never had that experience with other dealerships. Trust this team or give them a chance! that's my recommendation. you'll be happy you did. More
It is always a pleasure to work with Brian Berner in the Service Department of Lester Glenn Honda. Besides making things easy for me and always thoroughly explaining things. You can always count on him to m Service Department of Lester Glenn Honda. Besides making things easy for me and always thoroughly explaining things. You can always count on him to make sure things are ok and the car is safe for me to drive. Will keep going back as long as Brian is there. More
Ken Morone at Lester Glenn Honda of Sea Girt went out of his way to help me with an issue I was having with my car. Extremely satisfied with the work Lester Glenn did on my TPSM sensors, and with their wil his way to help me with an issue I was having with my car. Extremely satisfied with the work Lester Glenn did on my TPSM sensors, and with their willingness to go above and beyond to advocate for me to get a refund from another service provider that worked on the car initially. More
Would give it 0 stars if i could so unwilling to work with their costumers worst Honda dealership ever. definitely go to Honda universe in Lakewood much better service and staff. feel like because this o with their costumers worst Honda dealership ever. definitely go to Honda universe in Lakewood much better service and staff. feel like because this one is in seagirt they’re entitled stuck up and used to rich snobs so they rob you as much as they can. crooked salesmen for ya. More
Best car buying experience I just bought my 4th Accord from Pat Marotta. He is knowledgeable and very helpful in helping me pick out my car. I am extremely satisfied with the pr I just bought my 4th Accord from Pat Marotta. He is knowledgeable and very helpful in helping me pick out my car. I am extremely satisfied with the professionalism everyone at Coast shows. The service dept is great; prompt and thorough. I always recommend Coast Honda to my friends and colleagues..I love my Honda! More
Rip off artists I brought my Honda CRV in for a mandatory recall. Got a call that power cable connected to recall part broke. It wasn't broken when I dropped it off I brought my Honda CRV in for a mandatory recall. Got a call that power cable connected to recall part broke. It wasn't broken when I dropped it off. They wouldn't release my car until I paid the $61. I tried talking to the service manager, but they gave me some lie about the manager being on vacation and they were sure he would want to refund me that charge. Two weeks later no call, nothing. What a rip off. I don't have time to try and get the money back. I will never step foot on that lot, or buy a Honda again. Terrible experience. I am discouraged from ever bringing my car in for a recall. Really feels like consumer fraud. More
Lied about work performed - 2 different lies proven wrong - 1. Stated my oil plug was stripped because i went to a jiffy lube service and needed to replace the entire oil pan 2 different lies proven wrong - 1. Stated my oil plug was stripped because i went to a jiffy lube service and needed to replace the entire oil pan - i let them do it to stay within warranty although a month later while at another shop and truck up on lift for new tires i and the mechanic noticed it was the original oil pan with rust in spots and they just retapped a $10 plug instead …Coast charged me $500 for the pan and service fee - plus a rental car i had to have 2. Stated they replaced my heat shields for $800 and they lied - all they did was tap weld them back together because in under a year they rattled again and had them looked at by Goodyear in Point Pleasant Beach and while under the truck you could see they were old and never replaced - again out of warranty and coast denied … Will NEVER go back to Coast for service or purchase again More