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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,454 Reviews
Call Service Center (732) 966-9220

1,454 Reviews of Lester Glenn Subaru - Service Center

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May 14, 2025

On time, efficient and as always Ekaterina is the best , She explains everything and is extremely helpful. I give her a 10+. More

by UBCRABBY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Lester Glenn Subaru responded

Hi UBCRABBY2, Thanks for sharing your experience! We're thrilled to hear that everything was on time and efficient, and that Ekaterina once again delivered exceptional service. We'll be sure to pass along your kind words, she’ll love hearing she earned a 10+! Happy Driving, The Lester Glenn Subaru Team

May 14, 2025

The service is exceptional. Bill from collision to Dan from the service department to Nicole as your service representative. It’s true you do join the Lester Glenn family. More

by N_KELLEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Lester Glenn Subaru responded

Hi N_KELLEHER, Thanks for sharing your experience! We're so glad to hear that Bill, Dan, and Nicole made such a positive impression during your visit. It’s wonderful knowing their support and care made you feel like part of the Lester Glenn family, that’s exactly what we strive for! Happy Driving, The Lester Glenn Subaru Team

May 14, 2025

Nicole has been my svc advisor since my 1st Crosstrek. Now I'm on my 2nd a Crosstrek Wilderness . She has always looked out for me and worked great with me. The svc dept is TOP Notch and puts everybody 1s More

by Kevin O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Lester Glenn Subaru responded

Hey Kevin, Thanks for sharing your experience! It’s awesome to hear that Nicole has been such a consistent and supportive service advisor throughout both of your Crosstrek journeys! We're proud to know our service team continues to put you first and delivers the top-notch care you’ve come to expect. We truly appreciate your recommendation and your loyalty! Happy Driving, The Lester Glenn Subaru Team

May 11, 2025

Easy in and out, staff very friendly! Always a pleasure with Lester Glenn. I will be back. More

by SPOKES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Lester Glenn Subaru responded

Hey SPOKES44, Thanks for sharing your experience! We're thrilled to hear that your visit was smooth and enjoyable! Our team always strives to make things as easy as possible for you. We can't wait to welcome you back! Happy Driving, The Lester Glenn Subaru Team

May 11, 2025

Always a pleasant experience at Lester Glen Subaru. Keeps you informed if there is a delay you didn’t expect. More

by SIBBYLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Lester Glenn Subaru responded

Hey SIBBYLUV, Thanks for sharing your experience! We're so glad to hear that your visits are always pleasant. We aim to keep you informed every step of the way, and it's great to know you appreciate that. Looking forward to serving you again soon! Happy Driving, The Lester Glenn Subaru Team

May 09, 2025

I had radio issues on my vehicle from day 1 and two years later still not fixed, blamed it was my phone replaced it and still not working More

by JLOPEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Lester Glenn Subaru responded

Hi JLOPEZ56, Thanks for sharing your experience. We're sorry to hear about the ongoing radio issues with your vehicle and understand how frustrating that must be. We understand our Service Manager, Bert, did speak with you and has you scheduled for 5/23 so we can complete the latest software update. We appreciate your patience and are committed to resolving this for you. Please don’t hesitate to let us know if anything changes before your appointment! Thank you again, The Lester Glenn Subaru Team

May 07, 2025

NICOLE is polite, knowledgeable, and very professional. She reviewed all available service options. Would recommend Subaru to friends and family. More

by SUERVCA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Lester Glenn Subaru responded

Hey SUERVCA, Thanks for sharing your experience! We’re thrilled to hear that Nicole made your service visit a positive one with her professionalism and knowledge! It's always great to know our team is helping customers make informed decisions. We appreciate your recommendation and look forward to serving you and your loved ones in the future! Happy Driving, The Lester Glenn Subaru Team

May 04, 2025

Very friendly and explained everything clearly and made vehicle pickup a seamless and car was done on time as promised More

by locarbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Lester Glenn Subaru responded

Hey Locarbs, Thanks for sharing your experience! We're thrilled to hear everything was explained clearly and that your vehicle was ready right on time. It's great to know the pickup process was smooth and seamless, exactly what we strive for! Happy Driving, The Lester Glenn Subaru Team

May 03, 2025

Nichole always a big help! !! Dropped off night before and good for an early start on the work. More

by HHERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Lester Glenn Subaru responded

Hey HHERMO, Thanks for sharing your experience! We're glad to hear Nichole was such a big help and that the early drop-off made things easier for you. We appreciate your continued trust in our service team! Happy Driving, The Lester Glenn Subaru Team

May 01, 2025

Ekaterina was extremely helpful during the entire process, keeping me very informed on the progress of my repair. Everything worked out perfectly. I will be back. More

by KRISTIEZAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Lester Glenn Subaru responded

Hey KRISTIEZAC, Thanks for sharing your experience! We're so glad to hear that Ekaterina kept you informed and made the entire repair process smooth and stress-free! It’s always our goal to ensure everything goes perfectly, and we’re thrilled to know you’ll be back! Happy Driving, The Lester Glenn Subaru Team

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