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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,440 Reviews

1,440 Reviews of Lester Glenn Subaru - Service Center

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April 24, 2025

You will keep me as a customer as long as I keep getting the professional service from Kathy Ottmer. More

by Tracker1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lester Glenn Subaru responded

Hey Tracker1998, Thanks for sharing your experience! We're thrilled to hear that Kathy continues to impress with her professional service. It's loyal customers like you that keep us striving to deliver the very best every time. Happy Driving, The Lester Glenn Subaru Team

Apr 25, 2025 -

Tracker1998 responded

Thank you for your response and again I repeat Kathy is 1 in a million.

April 23, 2025

Nicole is wonderful. She is very friendly and always helps me. The store is also very clean. More

by NICOLETTICN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lester Glenn Subaru responded

Hi NICOLETTICN, Thanks for sharing your experience! We're so glad to hear that Nicole was friendly and helpful during your visit. It's also great to know you found the store clean and welcoming, just how we strive to keep it! Happy Driving, The Lester Glenn Subaru Team

April 20, 2025

Been coming to the dealership for over 10 years. People there are friendly and are like family. More

by Jean B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hi Jean, Thanks for sharing your experience! We're so happy to hear you've been a loyal customer for over 10 years and that our team has made you feel like family. It’s always a pleasure to have you with us, and we look forward to continuing to serve you in the future! Happy Driving, The Lester Glenn Subaru Team

April 20, 2025

My visits to Lester Glen are always handled very professionally, Keith Conroy is my service rep and he's great at explaining the work that needs to be done. More

by EJPIETR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey EJPIETR, Thanks for sharing your experience! We’re thrilled to hear that Keith has been taking such great care of you and making sure you’re well-informed about the service work needed. It’s always a pleasure to know our team is providing professional and helpful service! Happy Driving, The Lester Glenn Subaru Team

April 19, 2025

The young lady is definitely an asset to your service center at Subaru. professional kind and goes above and beyond the call of helping. More

by LALHAMMER824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey LALHAMMER824, Thanks for sharing your experience! We're thrilled to hear how impressed you were with the service and professionalism you received. It means a lot to know she went above and beyond to help, team members like her truly make a difference and we're lucky to have her! Happy Driving The Lester Glenn Subaru Team

April 19, 2025

We stopped here because our car wasn't running good. We were out of state on vacation. The service representative was very informative, polite, and knowledgeable. We got home safely thanks to them! More

by MAGOO492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey MAGOO492, Thanks for sharing your experience! We're so glad our team was able to help you during your trip and ensure you made it home safely. Being out of state and having car trouble can be stressful, so it's great to hear our service representative provided informative and kind support just when you needed it most! Happy Driving The Lester Glenn Subaru Team

April 19, 2025

The young lady Kat that helped us informed us of everything step-by-step. Very happy with her service ,she is definitely an asset to Lester Glenn Subaru dealership More

by LALHAMMER824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey LALHAMMER824, Thanks for sharing your experience! We're so glad to hear that Ekaterina kept you informed every step of the way and delivered service that left a lasting impression! She's truly a valued member of our team, and we’ll be sure to pass along your kind words. Happy Driving The Lester Glenn Subaru Team

April 19, 2025

Katerina is amazing! Every time I bring my outback in for service, she provides exceptional customer service. She remembers details about my family and asks how they are More

by Jennyrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey Jennyrett, Thanks for sharing your experience! It’s wonderful to hear how much you appreciate Ekaterina’s thoughtful and honest approach! Her attention to detail and genuine care for you and your family really speak to the kind of service we strive for. We're so glad she's one of the reasons you continue to choose us for your Subaru service! Happy Driving The Lester Glenn Subaru Team

April 19, 2025

Treated very well. The entire team is friendly, courteous, and professional. I would recommend this dealership to my friends and family. More

by LBENECCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Monica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Weisneck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Jones-Rulli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lester Glenn Subaru responded

Hey LBENECCHI, Thanks for sharing your experience! We're so glad to hear that you felt well taken care of and appreciated the professionalism and friendliness of our team. Recommendations to friends and family are the highest compliments we can receive, thank you! Happy Driving The Lester Glenn Subaru Team

April 18, 2025

Great job by all. The best dealership I’ve ever gone to in my whole life. More

by CEUED
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi CEUED, Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to! Happy Driving, The Lester Glenn Subaru Team