Back

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
707 Reviews

707 Reviews of Lester Glenn Subaru - Service Center

Sort by
May 10, 2024

Kathy Ottmer saw me drop off my car through her window and came out to greet me. She is very thoughtful and professional and I so appreciated her help. She got me out in less time than I thought it would More

by HALFANT.RAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Excellent service, repairs were explained and done on time, shuttle service provided to and from house. More

by JLOCASTRO142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Good inspection but pricy. The car has done well even since I taken to dealer. More

by HCORTESMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Nicole and the staff at Lester Glenn Subaru are very nice, competent, and professional. We always take our Outback there for regular service and repairs. More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very satisfied with the service at Lester Glenn Suburu; Ekaterina Espinsoa and the others always take the time to explain and answer all questions and concerns. More

by dandellaserra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Pleasant and helpful personnel! Car fixed well and without undue waiting time- Thank you all! More

by DORTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

IT WAS A GREAT PLEASURE TO WORK WITH EKATERINA ESPINOSA WHO HELPED ME VERY MUCH More

by MIKE.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EKATERINA ESPINOSA
May 08, 2024

Pleasant courteous and fast service. Making appointment on line was fast and easy. I love my car❤️ More

by POPPIE195043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lester Glenn Subaru responded

Hi POPPIE195043, Thank you for your review! We're thrilled to hear that you had a pleasant, courteous, and fast service experience with us! Making appointments online should be convenient, and we're glad to hear it was fast and easy for you. We're delighted that you love your car! If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 05, 2024

Ligor exemplifies professionalism, empathy, and customer-centric values. They turned a potentially stressful situation into a positive experience. My girlfriend and I are grateful for their excepti More

by beckidevust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ligor Subashi
May 08, 2024 -

Lester Glenn Subaru responded

Hi beckidevust, Thank you for your glowing review! We're thrilled to hear that Ligor and Sean provided you with exceptional service and turned what could have been a stressful situation into a positive experience! Exemplifying professionalism, empathy, and customer-centric values is what we strive for, and we're glad they could make your car-buying process comfortable and affordable. If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 04, 2024

Oil change and tire rotation took about one hour with an early morning appointment. Thank you More

by LILACLANEROCKS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lester Glenn Subaru responded

Hi LILACLANEROCKS, Thank you for your feedback! We're glad to hear that your oil change and tire rotation appointment went smoothly and efficiently. We strive to provide prompt service to all our customers, and we're pleased that your experience met your expectations! If you have any further feedback or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team