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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
672 Reviews
Call Service Center (732) 966-9220

672 Reviews of Lester Glenn Subaru - Service Center

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April 26, 2024

Service is always great! Everyone takes time to take care of all problems even ones that might show up are revealed and explained the need for immediate action or should caus More

by EJBJUNE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lester Glenn Subaru responded

Hey EJBJUNE16, Thanks for your kind words! We're thrilled to hear that you consistently receive great service from us! Taking the time to address all problems and providing thorough explanations is what we aim for, and we're glad we've been able to meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 26, 2024

Excellent service, as is usual from this dealership. Eric was very courteous, knowledgeable, professional and kept me informed throughout my visit. He explained everything to me in easy to understand More

by DEANN117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey DEANN117, Thanks for your feedback! We're delighted to hear that you had an excellent experience with us and that Eric provided you with courteous, knowledgeable, and professional service! Keeping you informed and ensuring your complete satisfaction is what we aim for, and we're glad Eric delivered on that promise for you. We appreciate your continued trust and loyalty, and we'll continue to provide you with top-notch service. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 26, 2024

Great service in a timely manner. I was treated well , she explained each item that needed attention More

by kburgett1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey kburgett1421, Thanks for your feedback! We're thrilled to hear that you received great service in a timely manner! Providing clear explanations for each item that needs attention is what we aim for, and we're glad you had that experience. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 26, 2024

The service is normally great. However I bought a new car and feel I cannot accurately rate this past service. More

by KATWIST1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Piro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lester Glenn Subaru responded

Hi KATWIST1, Thanks for your feedback. We understand your position regarding rating the service after purchasing a new car! If you ever encounter any issues or need assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction with your new vehicle and our service! If you have any questions or concerns, feel free to let us know. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 26, 2024

Great service got my car in same day and gave me a loaner problem solved More

by Danjohnson 107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lester Glenn Subaru responded

Hi Danjohnson107, Thanks a bunch for your wonderful review! We're thrilled to hear that you had a great experience with our service team! Providing same-day service and a loaner car to keep you moving is what we aim for, and we're glad we could solve your problem efficiently! If you ever need anything else or have further feedback to share, just let us know! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 26, 2024

Friendly professional a great place to take your vehicle Waiting area very clean and friendly atmosphere More

by ALBERTHARTMAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lester Glenn Subaru responded

Hi ALBERTHARTMAN14, Thank you for sharing your experience with us! We're delighted to hear that you found our team friendly and professional and that you enjoyed our clean and welcoming waiting area! Providing a positive atmosphere while your vehicle is being serviced is important to us! If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Always great service. Kathy is a great service manager all my problems are always taken care of promptly More

by Jim P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey Jim, Thanks for your kind words! We're thrilled to hear that you consistently receive great service from Kathy! Providing prompt and efficient service is what we aim for, and we're glad she's able to take care of all your problems promptly! We'll be sure to pass along your compliments to her. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Efficient, honest service. Eric kept me updated along the way, so there were no surprises. More

by LEIFERSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey LEIFERSETH, Thanks for sharing your experience with us! We're thrilled to hear that you found our service efficient and honest! Keeping you updated along the way is important to us, and we're glad Eric ensured there were no surprises for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Helpful
April 25, 2024

Very professional and time waiting was comfortable. Everything was taken care of in a timely way. More

by WOODALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey WOODALL1, Thanks for sharing your experience with us! We're thrilled to hear that you found our service to be very professional and that your waiting time was comfortable! Providing a timely and comfortable experience is what we aim for, and we're glad we delivered on that promise for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Team

Helpful
April 24, 2024

Ekaterina was excellent customer service She was kind and knowledgeable Quick check in and great exit asked if I needed anything else Thank you More

by MARIABOAda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lester Glenn Subaru responded

Hey MARIABOAda, Thanks for sharing your experience with us! We're thrilled to hear that Ekaterina provided you with excellent customer service! Being kind and knowledgeable is key to ensuring a positive experience, and we're glad she delivered on that for you! We'll be sure to pass along your kind words to Ekaterina. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Team

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