Read Reviews Lexus Of Orland

Lexus Of Orland

Lexus Of Orland

8300 West 159th St
Orland Park, Illinois 60462


Sales: (708) 614-8700
Service: (888) 222-5470
Parts: (888) 223-0169

Lexus Of Orland
Manufacturer: Lexus

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 137 reviews

4.9

4.9 out of 5

191 lifetime reviews

Lexus Of Orland

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Certified: Lexus Of Orland

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lexus Of Orland has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lexus Of Orland

We serve the greater Chicagoland area for your New Lexus and Certified Pre-Owned Lexus needs. Lexus of Orland is proud to be one of the oldest family owned automobile dealerships in the state of Illinois. Looking for a Lexus ES near Chicago? Look no further.

Your Orland Park Lexus dealer is extremely excited about our success in our web program. We take each individual contact seriously and invite you to use this website to its fullest potential. There is a representative standing by in each department ready to assist you with any question you may have.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: Closed


Our Amenities

Automated Car Wash Free Drinks
Cable TV Free Loaner Cars
Customer Lounge Area Free WiFi
Drive-In Service Parts Store
Free Coffee Television

Weeden22
5/21/2013 9:21:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin MartinKevin Martin
Stan TurnerStan Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

I had an awesome experience at this dealership. Stan and Kevin really made our first Lexus purchase experience great! This team is knowledgable and will continue to work on your behalf to keep you satisfied.

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FayeA
5/18/2013 12:21:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter ManganoPeter Mangano
Stan TurnerStan Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

Very friendly staff. If they don't have your car in stock they will find you what you want. Peter and Stan handled the sales with professionalism every step of the way. Thanks for a wonderful job.

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jecatlin
5/16/2013 1:54:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris MerxChris Merx
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

Chris Merx gave us impeccable service. Not only was he very knowledgeable, he was also helpful beyond compare. We are very happy with our experience.
Janice & Vance Catlin

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richard7711
5/14/2013 8:32:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan TurnerStan Turner
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

Worked with Stan Turner when purchasing and can't say enough about him and the dealership. Nice guy, very relaxed atmosphere and experience. Fantastic team.

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mel29
5/14/2013 8:26:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan TurnerStan Turner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus Of Orland:

From the moment I entered the dealership, I received exceptional service and accomodations. Being treated well and with professionalism was very important to me. Especially, since I only stopped in to take a sneak peak at the new cars and ultimately bought a car. Now that is excellent sales!!

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catheodorou
5/1/2013 4:17:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim BoulosJim Boulos
Peter ManganoPeter Mangano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

I chose these ratings because the dealership, and specifically Jim Boulos, were very helpful in in buying a car to replace the one that had been totaled because of water damage. They were helpful with the insurance company and extremely helpful to me.

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kljuve
5/1/2013 2:46:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mitch JanicijevicMitch Janicijevic
Kevin MartinKevin Martin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

This is my first Lexus and I was thoroughly impressed with the dealership, employees, and especially the quality of my new Lexus SUV. We worked with Mitch Janicijevic and Kevin Martin and they were very helpful, courteous and fair. They gave us a great deal on our car and spent time with us before we left so that we knew how everything in the vehicle worked. The dealership waiting areas are very nice and comfortable. Our overall experience was outstanding and I love my new Lexus. It drives like a real luxury vehicle should.

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obrunson
5/1/2013 1:36:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris MerxChris Merx
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

We chose to purchase with this dealership based on our overall impression and satisfaction dealing with Chris Merx. We have been purchasing and leasing vehicles for over 35 years and never in all of our dealings with car sales people have we met or dealt with a more personable and knowledgeable person as Chris. He was extremely perseptive, charming and addressed any and all questions or concerns that we had, often before we voiced them. But most important, he is honest and trustworthy. He was the first sales person that has ever admitted that I was correct on my research for the value of my trade in and did everything possible to ensure that we received any and all incentives associated with our lease

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triciapaarlberg
5/1/2013 12:05:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mitch JanicijevicMitch Janicijevic
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus Of Orland:

I went to Lexus of Orland, considering buying the RX450. Mitch showed me around, got an RX450 for me to test drive. Mitch was friendly without being pushy. I had researched the type of new car I wanted, so if the price was right (and color..... a necessity) I was prepared to purchase the Lexus RX450. Mitch was very informative and helpful. He showed me a great deal about the Navi system... which has many capabilities. I felt comfortable working with him, he has a very 'real' approach. I would definitely recommend visiting and purchasing a car from this dealership. I would also recommend working with Mitch. He was professional and personable. Truly an asset to the dealership.

Thanks for making my big decision much easier!

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djanco
4/29/2013 4:31:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John IkeJohn Ike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus Of Orland:

John Ike, our salesman is absolutely wonderful. This is the second time he sold us a new Lexus. As long as John is around, no other sales person has a chance.

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