Lexus Of Orland

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lexus Of Orland:
Worst car buying experience I ever encountered in 35 years. They told me my car was equipped with HID headlamps and I found out through Lexus that in fact it did't have them. When I confronted them with the truth I could not get a phone call or email returned. Waited two hours for the finance manager to see me even though I paid cash for the vehicle and it was already prepped and waiting outside. The only people in the show room at the time were sales people.

I did enjoy their fancy coffe machine. I needed three cups to stay awake while I waited.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Lexus Of Orland:
Everyone has always been professional and the work done quickly and correctly.

Was this review helpful to you? Yes | No