Lexus Santa Monica

Service is always great. One of the best reasons to own a Lexus is that the service is par excellence! Fast, efficient, straight forward. Always given a loaner which to m One of the best reasons to own a Lexus is that the service is par excellence! Fast, efficient, straight forward. Always given a loaner which to me is very important. The service at Lexus has no equal! I've been with them for over 25 years. They are too good to leave! More

Easy Worry Free I was greeted by the service manager and in less than 10 minutes I was on my way with a loner. And two hours later my car was done. Quick and easy! I was greeted by the service manager and in less than 10 minutes I was on my way with a loner. And two hours later my car was done. Quick and easy! More

Roxanne Colaterella is the best! OMG, Roxanne Colaterella is the best! This is the 3rd car we have purchased with her support! Customer service is what she excels at! LA Car Guy does OMG, Roxanne Colaterella is the best! This is the 3rd car we have purchased with her support! Customer service is what she excels at! LA Car Guy does an excellent job in finding outstanding employees who care! More

I get ;what I expect When I go to Lexus Santa Monica and see Patrick Levinson, I get the level of service I expect from a Lexus dealership with a minimum of hassle. When I go to Lexus Santa Monica and see Patrick Levinson, I get the level of service I expect from a Lexus dealership with a minimum of hassle. More

Kind, Professional and Prompt Service Service always excellent and Patrick was the best. I have had 3 ES Lexus vehicles and routine service or if need arises and always great. Service always excellent and Patrick was the best. I have had 3 ES Lexus vehicles and routine service or if need arises and always great. More

Quick,, efficient service George Morales, the service representative, had my paperwork finished and me into a loaner car in a few minutes. Have been going to SM Lexus service f George Morales, the service representative, had my paperwork finished and me into a loaner car in a few minutes. Have been going to SM Lexus service for years and have never been disappointed. More

LITNUP George provided all of the help I needed, including arranging for the shuttle to and from my house. Also, the shuttle drivers were very nice. George provided all of the help I needed, including arranging for the shuttle to and from my house. Also, the shuttle drivers were very nice. More

Good Job SM Lexis I was told I could have a loaner car, or wait approximately 2 hours. I chose to wait and my car was done as promised in 2 hours. I was told I could have a loaner car, or wait approximately 2 hours. I chose to wait and my car was done as promised in 2 hours. More

Sales Experience Informative, friendly, willing to answer questions as opposed to Lexus of Beverly Hills where the salesman was disinterested, arrogant and acted as th Informative, friendly, willing to answer questions as opposed to Lexus of Beverly Hills where the salesman was disinterested, arrogant and acted as though he was doing us a favor! More

Excellent service Had a 60,000 mile service and everything went incredibly smoothly Tim Nelson is a wonderful service writer and takes very good care of me has for many Had a 60,000 mile service and everything went incredibly smoothly Tim Nelson is a wonderful service writer and takes very good care of me has for many many years More