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Lexus Santa Monica

Santa Monica, CA

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rated
1,309 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,309 Reviews of Lexus Santa Monica

December 05, 2018

Great Service This was my first experience at Lexus Santa Monica. I moved here from a different state earlier this year. Christopher Young was my service consulta More

by lpwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Young
Dec 07, 2018 -

Lexus Santa Monica responded

It is a pleasure to hear that your first visit with us at Lexus Santa Monica was so positive, and that Christopher was thorough in introducing you to your options and taking good care of your automotive needs. We're so glad to have had the opportunity to work with you, and we hope to continue to serve you in the future.

December 04, 2018

Car service This was my first time taking my car to get serviced here. Everyone was very nice and helpful. And they finished my car in a good time frame. More

by Lexuslover69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
Dec 07, 2018 -

Lexus Santa Monica responded

Thank you so much for taking the time to let us know that your first experience working with us was so efficient and enjoyable! We appreciate the opportunity to serve you, and we hope that you continue to confide in our dealership for your service needs in the future!

December 04, 2018

Best Sales and Service Enrique is the best thing that ever happened to Santa Monica Lexus. I have purchased several cars from him and even followed him to Beverly Hills Lexu More

by Rayman1168
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
Dec 07, 2018 -

Lexus Santa Monica responded

Thank you so much for leaving Enrique this incredible review and recommendation! It's a pleasure to hear how confident you are in his service, and we are overjoyed that he consistently makes the effort to ensure that your automotive concerns are well taken care of. Please let us know what more he or the team could assist you with in the future!

December 04, 2018

they did it again! As always , problems perish with knowledgeable personnel at Lexus Santa Monica . Loaners are quality too and expectations are always met when it comes More

by LizS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez, Oscar Romero, Roxanne Colatrella
Dec 07, 2018 -

Lexus Santa Monica responded

Hi Liz, Thank you so much for your kind review! We're so glad that you had another positive experience with our service team, and we are proud to have met your expectations once again! It is our goal to ensure that your service visits are enhanced in any way possible, and we look forward to continuing to do so in the future.

December 04, 2018

Joyous Experience! Everyone at Lexus Santa Monica worked hard to make sure that mine and my wife's experiences with leasing our new vehicles were joyous and exciting. T More

by KenNut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Dishner, Josh (The Sales Manager on duty), Bob Uchida, Matthew Unger, Roxanne Colatrella
Dec 07, 2018 -

Lexus Santa Monica responded

Hi Ken, Thank you so much for your wonderful review! It means so much to us to hear that you and your wife had such a remarkable experience working with us on the lease of your new vehicles. We strive to ensure that our guests' experiences are not short of exceptional, and it is a joy to hear how happy you are with our service. We appreciate the opportunity to work with you, and we hope that you will continue to confide in our dealership for your automotive needs in the future.

December 03, 2018

GREAT PEOPLE/GREAT PLACE TO GET A CAR Couldn't have been a better experience. Best car-buying experience in my life. I kept waiting for the "But" and thankfully it never came. Weston and R More

by Rich B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Segal/ Roger
Dec 04, 2018 -

Lexus Santa Monica responded

Hi Rich, Thank you so much for taking the time to leave us this wonderful review! We are overjoyed that you had such a remarkable buying experience working with Weston and Roger, and it is a pleasure to hear that you are so impressed with your overall experience. Your satisfaction means so much to us, and we look forward to the opportunity to serve you again in the future. Congratulations on your new vehicle!

December 02, 2018

Patrick Levenson was fantastic at Lexus Santa Monica Patrick did a fantastic job , thank you. He was courteous and responsive, plus found me additional discounts I wasn’t expecting . He called me when al More

by Lexuscomment123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Levenson
Dec 04, 2018 -

Lexus Santa Monica responded

Thank you so much for your excellent feedback! We are pleased that Patrick went above and beyond to ensure that you were provided with thorough and responsive service and a good deal. It is our pleasure to serve you, and we hope to hear from you again when the time comes for your next service.

December 01, 2018

Enrique Carvajal is the best! I walked into Santa Monica Lexus with no expectations and was lucky enough to connect with Enrique Carvajal. He made the entire process of leasing my More

by joelle
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
Dec 04, 2018 -

Lexus Santa Monica responded

Hi Joelle, Thank you so much for your kind recommendation! We are thrilled that Enrique could ease your experience and ensure that your leasing process was so smooth and hassle-free! It is such a joy to hear of your satisfaction, and we are so excited for you to enjoy your new Lexus IS 300. Congratulations!

November 30, 2018

Great car buying experience! I visited Lexus of Santa Monica looking for a gently used Lexus or Toyota. Salesperson Jack listened and showed me a few vehicles that met the criteri More

by Christopher R.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Zaret
Dec 04, 2018 -

Lexus Santa Monica responded

Congratulations on your new vehicle! We appreciate your decision to do business with us, and we are thrilled that Jack was able to accommodate your needs and ultimately lead you to the perfect vehicle. We hope you are enjoying it, and we look forward to providing you with the same quality assistance again when the time comes for your first service.

November 30, 2018

Another excellent lease Experience at Lexus Santa Monica Highly recommend Neal Greene for a awesome lease experience at Lexus SM. He is totally customer oriented, knowledgeable professional and courteous. More

by Lexusjn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela “technology “, Omar Salgado , Neal Greene
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