Lexus Stevens Creek

Very detailed and cares about the end product and your happiness as a customer. Patient and thourough, highly recommend Herman! Couldn't be happier with our new purchase and experience. happiness as a customer. Patient and thourough, highly recommend Herman! Couldn't be happier with our new purchase and experience. More

Great experience. Knowledgeable and friendly sales manager. I did most of the negotiation over the internet and the phone then went to the dealership for a test drive. Herman was flexible enough to w manager. I did most of the negotiation over the internet and the phone then went to the dealership for a test drive. Herman was flexible enough to work with my schedule and ended up buying from them after they matched a lower price from another dealership. That was my second Lexus from this dealership. It will not be the last. More

Lisa met us with a smile. She was very friendly and pleasant to talk to. She tried very hard to satisfy our needs and requests even though some of them were beyond her control. She explained to us tho pleasant to talk to. She tried very hard to satisfy our needs and requests even though some of them were beyond her control. She explained to us thoroughly of all procedures and was very patient with us especially on the hi-tech stuff that came with the car. She made sure that we felt at ease with all the steps that we had to go through with the financial department and ultimately the delivery of the new car. We praise Lisa for her professional attitude and thoroughness in making sure her customer's needs were met. She is a ten in our book, and we recommend her to any one who is seeking to purchase a new vehicle. And Stevens Creek Lexus is definitely the dealer you want to visit. More

Lisa was my primary contact for the purchase of my new car. I found her to be most responsive to my vehicle inquiry even though I live 60 miles from the dealership. Upon arriving at the dealership,Lisa car. I found her to be most responsive to my vehicle inquiry even though I live 60 miles from the dealership. Upon arriving at the dealership,Lisa was a unannounced clients but managed to have an associate assist me with my needs. She also kept her self in the loop regarding my needs as a buyer all the while assisting others. She was very focused and attentive to my needs and made sure that I was satisfied. This is very refreshing when purchasing a vehicle at other dealerships, the only concern was whether or not I could be coerced into a car. Lisa was attentive and made sure my needs were being met so that I would be happy at the end of the day. Because her extraordinary efforts, I was able purhase the vehicle I wanted and at an agreeable price. She did a wonderful job and I will look to her for my future purchases. More

This was our first visit to a Lexus dealership, and being 80 years old I have experience with car buying and various dealers. I was first impressed as my wife & I entered, with the cleanliness of the showroo 80 years old I have experience with car buying and various dealers. I was first impressed as my wife & I entered, with the cleanliness of the showroom. An employee asked if she could assist and we were soon introduced to a sales consultant named Ryan Hafich. In the first 15 minutes of arriving I was thinking this place is a step up in class and friendliness as compared to my previous experiences with car dealerships. Over the next few days we ultimately bought a 2013 Lexus RX350. It was a no stress experience. In addition the price was right and the car is a really fine machine. Lexus of Stevens Creek has great employees. Helpful and courteous, with confidence. More

Lexus Stevens Creek is the best dealership around. My sales advisor, Herman Samaniego, is extremely knowledgable and professional which makes leasing a breeze! I am a two time lease customer as well as o sales advisor, Herman Samaniego, is extremely knowledgable and professional which makes leasing a breeze! I am a two time lease customer as well as other family members whom he has helped purchase a car as well. I highly recommend Herman Samaniego for any Lexus purchase or lease. Thank you for a great car buying experience. More

I'm new to the Bay area and have worked with quite a few dealerships in the past across the country. I'm happy to say that Lexus of Stevens Creek completely exceeded my expecations (and they are high!). I w dealerships in the past across the country. I'm happy to say that Lexus of Stevens Creek completely exceeded my expecations (and they are high!). I worked with Herman Samaniego and Anita Clevenger, who were extremely knowledgeable and friendly. I felt very comfortable that I could trust them in advising me through the trade-in process. I would recommend both of them in the highest regard to everyone I know, and I plan to work with them more in the future! Thanks to you both for making this lease easy, and I couldn't be happier! More

Why, its been 7 years since our last Lexus purchase, and we visited other delerships of competitive vehichles. test drove other makes and models of cars. it really comes down to Lexus value, and the personn we visited other delerships of competitive vehichles. test drove other makes and models of cars. it really comes down to Lexus value, and the personnel working at this dealership are so helpful, know the product, and worked with us to meet our needs. We appreciate Joe's dedication to serving our needs. More

We went through Costco and thought we were just looking at prices to compare with other dealers. Joe was friendly and helpful but most importantly not fake. We didn't feel judged and all of our questions at prices to compare with other dealers. Joe was friendly and helpful but most importantly not fake. We didn't feel judged and all of our questions and then some were answered. He showed us what we wanted to see and gave my husband and I time to bicker about color and interior without any pressure. A couple hours later we were ready to go into financing! We really weren't expecting to buy that day... we didn't even have our insurance card or checkbook with us! We are extremely happy and excited about our new RX and know it will be great when our new baby arrives. More

I brought a new lexus IS250 last month from the showroom. The sales manager "Edward" was very helpful and patient enough to answer all my queries. He gave a good amount of discount for the new car. And to to The sales manager "Edward" was very helpful and patient enough to answer all my queries. He gave a good amount of discount for the new car. And to top it all, the waiting time was little to none. Keep up the good work!!! More