Lexus of Albuquerque
Albuquerque, NM
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Dream Car + Exceptional Service=Lexus of Abq! After driving every car imaginable, I popped into Lexus where I test drove a 2016 NX200t and I never got out of it! It was the best car sales experien After driving every car imaginable, I popped into Lexus where I test drove a 2016 NX200t and I never got out of it! It was the best car sales experience I have ever had! Lexus has something for everyone! Wright Zimmerly was my salesman and really listened to what I was looking for! Wright did not try to push any more bells and whistles and found the car with the options I wanted. No games, no haggling! Wright took care of everything and the financing was so fast and easy! Say good bye to taking a day to buy a car! Try a couple of hours! Wright had my car cleaned and drove it into the showroom for my red bow picture! Wright has checked in with me several times in the last 2 months. He had car mats ordered for me and made sure I knew how to use all the features in my car. And when I needed a little review, Wright made it happen! Lexus owner for life! Thanks Wright! It truly was a December to remember! More
A joy to work with I was randomly and fortuitously assigned Shane when I walked in the door. Having previously owned two Lexus SC's I knew they were great vehicles. This I was randomly and fortuitously assigned Shane when I walked in the door. Having previously owned two Lexus SC's I knew they were great vehicles. This time I was looking for an SUV and had done my research on their website so had narrowed it down to an RX 350. They had a couple listed and Shane was more than willing to listen to what I wanted, let me test drive those that met my needs and discuss their pros and cons. As a woman trading in a vehicle I really appreciated his attitude, his honesty, his professionalism and his willingness to do whatever it took to make the sale; which happened in about two hours. Shane's "after-sale" follow-up has been equally terrific. More
Robert is the best. Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition eve Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition even though I bring in my Land Rover to a Lexus dealership. My car buying and service experiences have been so great I don't want to go anywhere else! More
Could not be better! We bought a Lexus GS 200F this last Summer. We had shopped at Audi and they seemed to be under the impression they were doing us a favor so we decid We bought a Lexus GS 200F this last Summer. We had shopped at Audi and they seemed to be under the impression they were doing us a favor so we decided to go to Lexus. Wright was our salesman and he continues to be AMAZING!! If we have a question or concern the sales department or Wright have went out of their way to help us. Will definitely purchase from them again. Thank you Wright! More
Lexus Experience We arrived at the dealership at 5:30 drove a couple of cars and picked a RX 350. Shane and Wright Zimmerly had is in and out of there by 7:30. Great s We arrived at the dealership at 5:30 drove a couple of cars and picked a RX 350. Shane and Wright Zimmerly had is in and out of there by 7:30. Great service, got the price we wanted. More
Kassandra Muldez is great to work with Kassandra Muldez is knowledgeable, helpful, great on follow through, and consistently provides great service. Kassandra loves vehicles and always amaz Kassandra Muldez is knowledgeable, helpful, great on follow through, and consistently provides great service. Kassandra loves vehicles and always amazes me with her appreciation of differences between various models. Very helpful on such big decisions. More
Painless & Relaxed This was our first Lexus purchase. Throughout the process, we received excellent information while in no way feeling pressured or hurried. Once the de This was our first Lexus purchase. Throughout the process, we received excellent information while in no way feeling pressured or hurried. Once the decision was made to go ahead with the purchase, the experience did not change. Everything was done smoothly, efficiently, and extremely pleasantly. We drove away happy not only in the vehicle we had bought but also with the entire experience. More
Shane did an excellent job of telling and showing us all the new features on our 2017 EX350. We had a 2014 EX350 A lot of new features.Shane was very pr did an excellent job of telling and showing us all the new features on our 2017 EX350. We had a 2014 EX350 A lot of new features.Shane was very professional and knowledgeable. No pressure to sell vehicles. I give him and Albuquerque Lexus a 10. Thank you John Condon More
Great Buying Experience I owned a Lexus 2007 RX350, which had given me years of repair free service. It was also purchased new at Lexus of Albuquerque. I met with Shane and I owned a Lexus 2007 RX350, which had given me years of repair free service. It was also purchased new at Lexus of Albuquerque. I met with Shane and told him I was interested in either another RX or possible an ES. He put together a list of the available vehicles that met my requirements and walked me through the features on all of them. There was ABSOLUTELY no high pressure, just an extremely informed tour of the vehicles. This process took three visits over about a month, not once was I pushed into a purchase. The only contact with Shane, not initiated by me, was when he called to give me the details of the upcoming "December to Remember" promotion. I narrowed my choice to an absolutely beautiful, loaded RX350. At this point Shane sharpened the pencil and I walked away with, what I believe was the best deal I've ever gotten on a new car. Shane has stayed in touch with me to make sure I was happy and offered his assistance in learning my new vehicle. Shane was absolutely the most professional, courteous, honest and low key car salesperson I've ever dealt with. I highly recommend him! More
Friendly and professional sales rep! We have purchased nothing but Lexus vehicles for the past dozen or so years, most of them at Lexus of ABQ. Wright Zimmerly is very professional but h We have purchased nothing but Lexus vehicles for the past dozen or so years, most of them at Lexus of ABQ. Wright Zimmerly is very professional but he also exudes honesty in his transactions. Definitely the guy to go to! More