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Lexus of Albuquerque

Albuquerque, NM

4.7
681 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 681 reviews

January 31, 2017

Dream Car + Exceptional Service=Lexus of Abq! After driving every car imaginable, I popped into Lexus where I test drove a 2016 NX200t and I never got out of it! It was the best car sales experien More

by csisneros21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 01, 2017 -

Lexus of Albuquerque responded

Congratulations on the purchase of your new 2016 Lexus NX 200t! Thank you for sharing your story about your purchase and dealings with Wright. We love hearing "Lexus owner for life!". Wright is the consummate professional who truly cares about each and every customer with whom he comes into contact. A heartfelt thank you and congratulations from Lexus of Albuquerque!

January 31, 2017

A joy to work with I was randomly and fortuitously assigned Shane when I walked in the door. Having previously owned two Lexus SC's I knew they were great vehicles. This More

by Suzanne Kolberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Feb 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story about your purchasing experience with Lexus of Albuquerque and congratulations on your new Lexus RX 350. Shane is a wonderful addition to our sales staff and he truly goes above and beyond for all his customers because he genuinely cares about their experience. Thank you!

January 31, 2017

Robert is the best. Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition eve More

by jazerbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Feb 02, 2017 -

Lexus of Albuquerque responded

Thank you for the kind words. Here at Lexus of Albuquerque we always do our best to treat each customer as a guest in our own home, even if they don't always drive a Lexus!

January 30, 2017

Could not be better! We bought a Lexus GS 200F this last Summer. We had shopped at Audi and they seemed to be under the impression they were doing us a favor so we decid More

by Kemi44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary I'm service , Wright Zimmerly
Jan 31, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. We all hope you are enjoying your GS! You're right in that Wright is AMAZING. We are fortunate to him on our staff. Thank you!

January 29, 2017

Lexus Experience We arrived at the dealership at 5:30 drove a couple of cars and picked a RX 350. Shane and Wright Zimmerly had is in and out of there by 7:30. Great s More

by Gator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Shane Crabtree, Robert Estrada
Jan 30, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with us at Lexus of Albuquerque. We appreciate your business. Enjoy your new Lexus and thank you again.

January 29, 2017

Kassandra Muldez is great to work with Kassandra Muldez is knowledgeable, helpful, great on follow through, and consistently provides great service. Kassandra loves vehicles and always amaz More

by Happy in Newport Mexico
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Jan 30, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque and Kassandra Muldez specifically. She is a true professional and has a loyal following of customers who appreciate her approach and demeanor. Thank you!

January 29, 2017

Painless & Relaxed This was our first Lexus purchase. Throughout the process, we received excellent information while in no way feeling pressured or hurried. Once the de More

by KlytusLord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jan 30, 2017 -

Lexus of Albuquerque responded

Welcome to the Lexus family! And thank you for choosing to do business with Lexus of Albuquerque. Enjoy your new Lexus and thank you for sharing your experience.

January 29, 2017

Shane did an excellent job of telling and showing us all the new features on our 2017 EX350. We had a 2014 EX350 A lot of new features.Shane was very pr More

by JohnC1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Jan 30, 2017 -

Lexus of Albuquerque responded

Thank you John for taking the time to share your experience and for your continued business with Lexus of Albuquerque. There is certainly a lot to learn on these cars nowadays and glad to hear you had a good experience with Shane. He is a true professional! Enjoy your new ES.

January 28, 2017

Great Buying Experience I owned a Lexus 2007 RX350, which had given me years of repair free service. It was also purchased new at Lexus of Albuquerque. I met with Shane and More

by cbyfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Jan 30, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Although Shane is fairly new to the industry, he already has a loyal following of customers who appreciate the way he does business. Thank you!

January 28, 2017

Friendly and professional sales rep! We have purchased nothing but Lexus vehicles for the past dozen or so years, most of them at Lexus of ABQ. Wright Zimmerly is very professional but h More

by Lady60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jan 30, 2017 -

Lexus of Albuquerque responded

Thank you for choosing to do business with us again at Lexus of Albuquerque and thank you for taking the time to share your experience. Wright already has a loyal following of customers even though he has only been in the industry for a short time. Thank you again!

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