Lexus of Chattanooga - Service Center

I bought a Lexus in April and this was my first service visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would be needed. The waiting lobby was comfortable and clean. My car was serviced as expected. It was a pleasant experience. More

I am always happy with Lexus Service. And Ryan Kennedy is always pleasant and helpful. I have bought several cars from Lexus and can’t imagine driving any other. is always pleasant and helpful. I have bought several cars from Lexus and can’t imagine driving any other. More

Very helpful and informative. Great service, very friendly. Would recommend and have always been satisfied with the service. We will definitely be back to see them again friendly. Would recommend and have always been satisfied with the service. We will definitely be back to see them again More

From my first phone call to schedule appointment for issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! More

Ryan is so helpful and courteous. We have just moved to the area and he made the transition to this new dealership (service) very easy. Will look forward to having our cars serviced here! the area and he made the transition to this new dealership (service) very easy. Will look forward to having our cars serviced here! More

Andrea and Randy were very professional and personable to deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 More

Andrea is great as always. She goes that extra mile to accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. More

Andrea was great and the facility was clean, but most of the sales staff were not wearing masks even though there is a mask mandate. the sales staff were not wearing masks even though there is a mask mandate. More

Lexus of Chattanooga people are all the best, John Cate being better than the best. He looks out for us. That is worth the drive. being better than the best. He looks out for us. That is worth the drive. More

Thank you Mr. John Cate for always providing me with "Special Loyal Customer" service; always courteous, patient, understanding and prompt. Mr. Cate is an asset to the company. "Special Loyal Customer" service; always courteous, patient, understanding and prompt. Mr. Cate is an asset to the company. More