
Lexus of Freeport
Freeport, NY
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817 Reviews of Lexus of Freeport
If I was allowed to give more stars, I would! I met Jonathan Agosto in 2019 when I happened to stop into the dealership to just look. I had no intention of leasing a Lexus BUT, Jonathan, being a memb Jonathan Agosto in 2019 when I happened to stop into the dealership to just look. I had no intention of leasing a Lexus BUT, Jonathan, being a member of our armed forces, sat with me and went though all the models. Due to his knowledge and his personality, I ended up with a Lexus NX300 Hybrid. Not only was Jonathan fantastic, management and the service department also treat you like royalty! My lease has expired and i went back to Jonathan. He worked within my finances and, again, made the whole process pleasurable. As everyone knows, going to a dealership can be a long and stressful ordeal. This was simple and relaxing. I did not think i could afford the RX30 Sport BUT, they were able to put me behind the wheel of one. This is a phenomenal dealership and i would gladly recommend Jonathan and the dealership!!!! More
Service department stay far away from. Your car will never be the same. A lot of scams going on there. Money under the table if you know what I mean. They scam the xxxx out of insurance companies. Inves never be the same. A lot of scams going on there. Money under the table if you know what I mean. They scam the xxxx out of insurance companies. Investigations shall begin and there heads are going to spin. I promise you that!!!!!! More
Good service. Took care of what had to be done to our new vehicle. Would reccomend you dealership to any one who would need a referal for auto servicing and sales. vehicle. Would reccomend you dealership to any one who would need a referal for auto servicing and sales. More
Easy process. Excellent staff. Explained in detail about features in the car worked with in my budget and delivered a car that was better than I expected features in the car worked with in my budget and delivered a car that was better than I expected More
I visited this dealership, test drove a car, picked out the car I wanted, submitted the credit application. They said the car I wanted was at their other dealership and once they process the transfer, we c the car I wanted, submitted the credit application. They said the car I wanted was at their other dealership and once they process the transfer, we could move forward, this was April 21st. I spoke to the sales agent Max A. again a few days later and he informed they are still waiting on the transfer and would have it by the end of the month. Well several unanswered calls later I requested the sales manager on 5/2. He assured me he would handle my purchase from there but, several hours later Max called and said they are still waiting on the transfer. I asked him to give me an update (no news, good news or bad news) at the end of the week and I have yet to receive a call. Then, I turned to Lexus corporate on 5/13, gave them the details and was told a case manager would contact me the next day. I’m still waiting... I purchased a Lexus car January 2020 and now I regret ever giving them my business. I have never had this experience with a dealership and as a woman of color, I am left to think of the worst. More
I have had many years of experience with Dawn Stripp and Lexus of Rockville Centre for both buying and leasing cars for myself and my wife. As always their service was excellent and I would reccomend them Lexus of Rockville Centre for both buying and leasing cars for myself and my wife. As always their service was excellent and I would reccomend them to anyone interested in a Lexus. More
By far the best dealer experience that I ever had. From start to finish the service and hospitality were over the top. Thank you Clement and Joe start to finish the service and hospitality were over the top. Thank you Clement and Joe More
Can excellence be exceeded? Yes it can Lexus of Rockville Center has proven this. Thank you for making the car purchasing process delightful. Thank you. Center has proven this. Thank you for making the car purchasing process delightful. Thank you. More
Sheila is very personable and took the time to go over the features of the car and answer all my questions. It was such a pleasurable experience as this was my first Lexus purchase. the features of the car and answer all my questions. It was such a pleasurable experience as this was my first Lexus purchase. More
My experience with Clement was amazing!! Clement was very professional and attentive to my needs. The quality of his customer service went over and beyond to for fill my request!! Clement’s amazing pers very professional and attentive to my needs. The quality of his customer service went over and beyond to for fill my request!! Clement’s amazing personality makes you want to lease another vehicle.. More