Lexus of Fremont

Good Deal! Nothing but good things to say about Magnussen Lexus and their staff. I visited the dealer late on a Thursday evening and was warmly welcomed by sales Nothing but good things to say about Magnussen Lexus and their staff. I visited the dealer late on a Thursday evening and was warmly welcomed by salesman Kevin. He worked with us quickly and we were able to strike a deal that very night! More

Quick and simple I met with Eric regarding a particular vehicle. After a test drive we compared similar vehicles in the area until I ultimately decided to proceed with I met with Eric regarding a particular vehicle. After a test drive we compared similar vehicles in the area until I ultimately decided to proceed with the purchase through Eric. Following my decision I met Bret who helped me further understand my warranty and future maintenances. Overall, I would highly recommend every individual I met during my purchase. More

MISTAKE TO GO TO THAT DEALER! SORRY, I DO NOT GIVE ANY RATING TO THIS DEALER, BECAUSE I HAD VERY VERY BAD EXPERIENCE WITH THE FINANCIAL DEPARTMENT, HOW THEY WANT TO EXPLAIN TO ME, SORRY, I DO NOT GIVE ANY RATING TO THIS DEALER, BECAUSE I HAD VERY VERY BAD EXPERIENCE WITH THE FINANCIAL DEPARTMENT, HOW THEY WANT TO EXPLAIN TO ME, WHEN THE LEXUS FINANCIAL OFFER 1.99 FOR 60 MONTH THEY EVEN BOTHER WITH THE TOYOTA FINANCIAL SERVICES AND SALE THE RATE OF 5.65 WITH THE OTHER BANK!! BASED ON MY CREDIT SCORE WAS OVER 800 !!. HOW THEY EXPLAIN ! I LIKE OWNER OR CHEF MANAGER CALL AND EXPLAIN IT TO ME! SO FAR IS NOT HAPPENED !! AND I AM NOT HAPPY WITH THAT!! IN THE OTHER SIDE I AM VERY PLEASED WITH THE SALE MANAGER , HE IS HONEST / KIND AND REAL GENTLEMAN! More

had a good experience Fred Omar helped negotiate the price to something we had in mind and could afford. The test drive was done in a hasty manner, though. We would have Fred Omar helped negotiate the price to something we had in mind and could afford. The test drive was done in a hasty manner, though. We would have liked some freeway miles and testing. I liked the one hour class that was dedicated to understanding the Lexus controls. That was quite helpful. Another comment: Some free snacks would be useful. We were at the dealership for more than 5 hrs, from doing the test drive and taking the car home. Either shorten the process or have some free food. More

3rd Car from Magnussen - Great Customer Service! I started my inquiry on line and asked to work with Gabe Hernandez, one of their long time associates. He listened to my list of “must haves” vs. nice I started my inquiry on line and asked to work with Gabe Hernandez, one of their long time associates. He listened to my list of “must haves” vs. nice to have. I did not feel rushed during my test drive. I thought the pricing was straight forward and felt rewarded for my loyalty. This is my third car purchased from Magnussen... the last two were from Gabe. He’s one of the best! More

A very clean, highly professional transaction I worked with Steven Koidal, Internet sales director, to purchase a new ES last week. The transaction was handled with the highest professionalism an I worked with Steven Koidal, Internet sales director, to purchase a new ES last week. The transaction was handled with the highest professionalism and integrity throughout. More

Great atmosphere and customer service Lexus Fremont has great customer service...they are very detailed and prompt with answering all my questions and concerns. They were also very patient Lexus Fremont has great customer service...they are very detailed and prompt with answering all my questions and concerns. They were also very patient and positive. Great atmosphere. More

A very pleasant experience We were referred to dealership thru Costco program. Gabe handled the purchase and was awesome throughout. He made the purchase a pleasant experience f We were referred to dealership thru Costco program. Gabe handled the purchase and was awesome throughout. He made the purchase a pleasant experience for us, he was very patient, attentive and responsive. Bret was our finance guy and was nice to interact with and very pleasant to work with. Overall, we had a good experience at the dealership and looking forward to having similar experience post-sales and for services. Gabe and Bret - your guys' rock!! More

Doan was very helpful Doan was extremely helpful and professional in the process of me buying a car. Doan and his team was extremely helpful and professional. Doan calle Doan was extremely helpful and professional in the process of me buying a car. Doan and his team was extremely helpful and professional. Doan called me the very next day to follow up. I am very satisfied with the service I received. More

Excellent customer service and buying experience I recently purchased a vehicle from Magnussen Lexus in Fremont. The sale agent who assisted me was a Don Diep. I cannot say enough about Mr. Diep, he I recently purchased a vehicle from Magnussen Lexus in Fremont. The sale agent who assisted me was a Don Diep. I cannot say enough about Mr. Diep, he is a man of honor and integrity. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. He also made follow up phone calls to assure complete satisfaction. If you are looking to buy a vehicle in the near future, pay a visit to Magnussen Lexus and asked for Don Diep. Thank you very much Don for your excellence services! Khanh Pham More