Lexus of Glendale - Service Center

Our family had previously looked into Lexus as our next leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team. We felt very pressured and did not like the quotes that were offered. A few days later, we decided to go to Lexus of Glendale to try once again to obtain the vehicle that we had really wanted to purchase. The staff was friendly, gave us a great quote and was a lot more knowledgeable about the vehicle. We were in and out of there much quicker than any other vehicle purchase I had experienced! In addition, the service staff is excellent. I have dealt with Selin several times for my maintanence. My car is ready when she says it will be, and I get courtesy phone calls about the progress of the job and when to expect to pick up the vehicle. As an added bonus- they allow me to go to the dealership (as much as weekly) to get a free car wash, just for being a loyal customer. Thank you Lexus of Glendale. We will certainly be doing business with you again! Ana Gozau More

Chris was very professional yet simultaneously personable which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my c which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my car was in service. For example, he worked closely with Selin Asatorians in order to provide a loaner vehicle. Selin promptly put in the request and made sure all procedures were in place so that I wouldn't have to wait any longer than I needed to. I regulary see Chris and Selin when necessary to visit Lexus of Glendale. I look forward to working with them again. More

This dealership is great. One of the best experiences I have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasur have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasure to speak to. I would recommend anyone to Lexus of Glendale. More

This is by far one of the best Lexus dealerships I have been to! All my service needs are met in a very timely manner! I am in and out in a matter of no time. When my car requires service for more than one been to! All my service needs are met in a very timely manner! I am in and out in a matter of no time. When my car requires service for more than one day, I am provided with a clean loner. They always call and follow up with you. All the workers are friendly and great. Selin always takes care of all my needs and my concerns and questions are always answered in detail.She has shown me the best service in the service department. The other consultants are good as well! I would HIGHLY recommend Lexus of Glendale. More

I have been going to this dealership for years... and their service is hands down the best i've ever had. i have owned many cars and my last two have been lexuses. The service here is untouchable. I can their service is hands down the best i've ever had. i have owned many cars and my last two have been lexuses. The service here is untouchable. I can always count on leaving satisfied. All the employees are nice. I have had Selin help me out a few times and she went out of her way to make sure i was completely satisfied and all my needs were met. More

I recently took my 2008 IS 250 in for service, and I must say... I cannot commend Chris Bosque enough for being in the car business, and demonstrating integrity, and honesty in an environment where someone c say... I cannot commend Chris Bosque enough for being in the car business, and demonstrating integrity, and honesty in an environment where someone can be so easily misled and taken advantage of (female taking your car to service). There really should be more people with ethics in this industry such as his. I say that because of a previous experience at another Lexus dealer. The difference in treatment, as well as service, and follow up - was like night & day. I love that a loaner vehicle is always offered without my asking, and when I pick up my car from service, it is washed, cleaned, and ready to go. For that, although it is a little farther than my local Lexus dealer, I will continue to service my vehicle with Chris as my advisor at Lexus of Glendale. P.S. Thanks to the convertible loan car (ISC) I was given on my last visit, Chris helped me decide what my next car will be once my lease is up in a few months.!! :) -A. Flores More

It's my favorite place to go on my days off from work. Although its about a 17-mile trip each time, it is worth getting service or car wash anytime. I would especially like to thank Chris Bosque, assista Although its about a 17-mile trip each time, it is worth getting service or car wash anytime. I would especially like to thank Chris Bosque, assistant service manager, at Lexus of Glendale for all his help every time I visit. He is very friendly, along with all of his crew, and takes care of any issues I may have and he always takes his time to listen to any concerns I may have. My IS 250 was a great buy and the dealer I went to was a HOMERUN!!! Thanks guys and keep up the great work. Moto Kanai More

This post is directed to the owner/s of the Lexus of Glendale dealership. The primary reason we return to Lexus of Glendale is the honest and professional services we receive from Fred H. in the serv Glendale dealership. The primary reason we return to Lexus of Glendale is the honest and professional services we receive from Fred H. in the service department. Fred tells me exactly what they intend to work on and when he anticipates we will have our vehicle back. Fred always keeps is word. In short, my wife and I trust him. My loyalty to Lexus is not based on “The brand”, but rather the individuals I deal with on a regularly basis while at the dealership. I intend to continue to purchase Lexus vehicles from your dealership provided Fred H. is there to manage our services needs. The clear fact is that Longo Lexus is much closer to my home and they have a greater selection of vehicles to choose from. What they do not have is Fred H. Customer V.B. Glendora CA. More

Terrible service. The worst ever. I took my car in to touch up a little road rash on the front bumper and it stayed there for 3 weeks. When I finally got it back it was covered in over spray and the rear touch up a little road rash on the front bumper and it stayed there for 3 weeks. When I finally got it back it was covered in over spray and the rear bumper was scratched. I could go on and on, but now I drive the extra 20 miles and go to Longo. More