Lexus of Nashville

While visiting Nashville on personal business, my vehicle began to give me problems and I didn't think it could make the trip back to Columbia, SC. I immediately went to the nearest Buick dealership because began to give me problems and I didn't think it could make the trip back to Columbia, SC. I immediately went to the nearest Buick dealership because I was fixiated on purchasing another Buick. I test drove the Buick Lacrosse - but the price was not right. I then went to the BMW and test drove a BMW 5-Series. It was nice but I was not in the mood for 93 Octane gas. I then did a web search to locate nearest Lexus dealership and found Lexus of Nashville. Even while I was test driving the Lacrosse and BMW, really didn't think I could afford a luxury cars like these but Lexus of Nashville made me a believer. Steve Wentz threw me the keys and I test drove a new 2011 ES350. When we returned Steve worked the numbers and applied the big 2011 discount - I still could'nt make up my mind so I left the lot. Steve Wentz sent out an email the following day that stated Lexus is giving an additional discount to Buick owners. I returned to the lot and purchased a brand new 2011, ES350 with a Starfire Pearl finish. I came prepared with my own financing but Lexus gave me a better finance rate than my credit union. Julia Robertson and her boss Mike were very accomodating in working out the terms of the deal. Steve Wentz knew everything about the car and set up a special appointment to take me through the entire car and answered all my questions. This dealership is very friendly, professional and has the best coffee in town - they made me feel like family. Thanks Steve, Julia and Mike!!! More

I have been using this dealership for many years and have always been treated very well. I have used Pam Michaud as my salesperson for several purchases of new Lexus cars and SUV's. She and all the people always been treated very well. I have used Pam Michaud as my salesperson for several purchases of new Lexus cars and SUV's. She and all the people at the dealership are always trying to do what ever is necessary to make me happy. I recommend Pam and the dealership to anyone that is trying to buy a car. More

This dealership restored my faith in the car buying experience again. Everyone at the dealership was courteous and helpful. Our Sales Representative, Bert Henderson, was helpful, knowledgable and defer experience again. Everyone at the dealership was courteous and helpful. Our Sales Representative, Bert Henderson, was helpful, knowledgable and deferential to our timetable on buying a car. He was as helpful in answering questions about their used Lexus models as he was about the 2011 models. He never tried to steer us toward any particular type or model year of car. All the staff at this dealership treated us as customers rather than a bother. We closed our deal on a new Lexus over the telephone on a Monday evening and they had the car ready for us to pick up the next morning. They were attentive to every detail and took great care in making sure my wife was happy with her new car. I have purchased over 30 automobiles and this was the easiest and by far the most pleasant experience I've had. I think it is easy to attribute this to the quality of people that work at this Lexus dealership. More

I own 3 used Lexus vehicles and have always loved the quality and reliability. Because of a bad experience many years ago at another dealer, I had been reluctant to use a dealer again. The lure of the quality and reliability. Because of a bad experience many years ago at another dealer, I had been reluctant to use a dealer again. The lure of the latest technology got me in the door of Lexus of Nashville North, but it was the warmth and professionalism of the entire staff that made the sale. Most notably, Bert Henderson, our salesman, went above and beyond expectations to make sure we were comfortable with the purchase. Everyone there makes it feel like family. I will definitely be going back when it comes time to purchase another car. More