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Lexus of Omaha

Omaha, NE

Overview
Employees
Reviews
Vehicles
4.8
396 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 396 reviews

April 01, 2024

Time estimate for work was right on. Explained work required in clear English. One for fifteen words. More

by gliebsack
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ali
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Apr 02, 2024 -

Lexus of Omaha responded

We're glad to know you found our service at Lexus of Omaha timely and clear. Thanks for the positive feedback!

Helpful
March 28, 2024

Very helpful. Answered all my questions. Thank you Jeff. It didn’t take very long to get my new car. More

by genaskram
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
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Mar 28, 2024 -

Lexus of Omaha responded

Thanks for the shoutout! We're glad Jeff was able to provide the top-tier service we strive for at Lexus of Omaha and we wish you happy miles ahead in your new car!

Helpful
March 26, 2024

State of the art dealership with honest, caring, experienced and professional staff. I’ve been doing business with them for almost 25 years. Lexus of Omaha is the only place I trust to get my car More

by Robert J Wasilewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Mausbach
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Mar 26, 2024 -

Lexus of Omaha responded

Robert, it's wonderful to know that you've trusted Lexus of Omaha with your car service for nearly 25 years. We appreciate the kind words about our dealership and staff! Looking forward to our continued relationship!

Helpful
March 20, 2024

customer services well done of take care of their customers. Will recommend this dealer ship to friends and family. More

by kelly_hanh_nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Mar 21, 2024 -

Lexus of Omaha responded

Kelly, we're glad to know you had a positive experience at Lexus of Omaha and appreciate your recommendations. Thanks for the review!

Helpful
March 16, 2024

No one took me serious when I had an additional issue. The last three times I went and got gas, I could not push the brake down so I could start the car by pushing the starter button. I kept trying and More

by piharper01
Recommend Dealer
No
Employees Worked With
No one told me who the employee was.
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Mar 18, 2024 -

Lexus of Omaha responded

I'm sorry to read about the issues you've been experiencing with your car. We understand how important it is for our customers to feel heard and taken seriously, especially when it comes to potential vehicle problems. It's clear we missed the mark in this case, and I'd like a chance to make things right by discussing possible solutions further with you directly. Please reach out at your earliest convenience so we can address these concerns properly - Thank you, Will Wolff - Service Manager - 4023336400

Helpful
February 05, 2024

Been a customer for about 6 or 7 years. Bought my latest RX there. Lately it seems like service is not what I been used to seeing. Even simple wash job is not what it used to be. They no l More

by sstk200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown names
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Feb 05, 2024 -

Lexus of Omaha responded

We appreciate your long-term loyalty to Lexus of Omaha and are glad you've been satisfied with our friendly, courteous service. We're sorry if the recent car washes haven't met your expectations - we'll definitely take note of this feedback for improvement. Looking forward to helping you find another quality Lexus when the time comes! Best, Will Wolff - Service Manager - 4023336400

Helpful
January 28, 2024

Absolutely fantastic transaction! !!!! Rian and Alex made the deal go without hardly an effort. Would buy from them again and again! More

by Pnorski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rian and Alex
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Jan 29, 2024 -

Lexus of Omaha responded

We're so glad to know that Rian and Alex made your transaction a breeze at Lexus of Omaha. We appreciate the support and look forward to working with you again in the future!

Helpful
January 26, 2024

The best most honest Lexus dealer I’ve ever encountered. I’ve owned a Lexus since 2009. That’s a lot of dealer experiences! More

by DJPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
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Jan 27, 2024 -

Lexus of Omaha responded

Paul, we're so glad to know that your experience with Lexus of Omaha has been the best yet! We appreciate you choosing us and look forward to serving you in the future.

Helpful
January 18, 2024

Mark Duin made my purchase seamless. Even though I wasn’t buying a Lexus he still put the bronco I bought in a private show and took time and enjoyable. Without any hard sales More

by cmfisher36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark duin
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Jan 18, 2024 -

Lexus of Omaha responded

We're glad to know that Mark made your purchase experience seamless and enjoyable at Lexus of Omaha. We hope you are loving the Ford Bronco! Thanks for sharing this positive feedback with us.

Helpful
January 17, 2024

The best Dealership that I have had the privilege of working with! Always take care of business in a professional way! Excellent service all the way around! Highly recommend Lexus of Omaha Dealership!!! More

by Jamesfreeman8@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 17, 2024 -

Lexus of Omaha responded

We're delighted to know you had such a positive experience with us at Lexus of Omaha! We strive for excellence in all areas and it's great to see that reflected in your review. Thanks for the recommendation, we appreciate it!

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