Lexus of Omaha

I have been a long time customer and each car gets better! The employees all care about the customers and their families. I just took delivery of a 2012 GX 460 and everyone was outstanding when asked better! The employees all care about the customers and their families. I just took delivery of a 2012 GX 460 and everyone was outstanding when asked a question! This is the only place that I have bought a car from because of their service. When I needed to get a car for my son I called Pat and he was helpful and looked for the right vehicle for him, he really like his car and the service! More

Our daughter bought a certified Lexus 350 a year ago and I was with her when she purchased it and between that day and a few times I have been with her getting oil changes or maintence checks WHY WOULD I "N I was with her when she purchased it and between that day and a few times I have been with her getting oil changes or maintence checks WHY WOULD I "NOT" want to be treated that way. My daughter lives in South Dakota but STILL brings her RX to Omaha for its oil changes & maintence just because of the service she receives!! Lexus-Omaha from salesman (JIM GOLL) to the service dept. are EXCEPTIONAL!! My daughter feels like a princess when she gets to Lexus (sales&service) and "I" wanted that. I am a VERY HAPPY owner of certified RX 350 as of Aug 27th! Jim asked what I wanted right down to the color and PRODUCED it for me. We live 90 miles away and my husband suggested oil changes in our local community, I DO NOT THINK SO, I want that RED CARPET treatment I've seen my daughter get!! Cherry/Sheri? was very good about explaining the feature on our vehicle even though only on the job for a month! GOOD JOB CHERRY/SHERI!! Eric Backer was wonderful to work with for our finacial part of the business. Thanks Eric for explaining everything so well and so easy to work with, you made us feel very comfortable. Jim you gave our daughter just what she wanted in a RX and you also did that for ME, THANK YOU!! SUE R. More

This was our third experience at Lexus of Omaha. Mike Kraft has always gone above and beyond in helping us with our vehicle decisions. He is an asset to this dealership.We did not even look at another ca Kraft has always gone above and beyond in helping us with our vehicle decisions. He is an asset to this dealership.We did not even look at another car dealer this time around as I felt we were treated very fairly. I would highly recommend Mike Kraft to any and all interested in a great experience when purchasing a used vehicle. Tom & Kristi Albracht Omaha, NE More

Albert Saigh did an outstanding job for us. He was very knowledgeable and very patient with us concerning the ES350 that we purchased. I don't believe that Lexus could find a better or even as personable a knowledgeable and very patient with us concerning the ES350 that we purchased. I don't believe that Lexus could find a better or even as personable a salesperson as Albert. If all the Lexus employes are as capable as Albert Lexus must sell a great number of cars! We definitely recommend Mr Saigh! More

We bought a 2008 Certified Preowned Lexus ES350 and had a problem with noise while driving. We took it in to the service department on April 30, 2011. They advised it was a problem with the tires and they problem with noise while driving. We took it in to the service department on April 30, 2011. They advised it was a problem with the tires and they installed new tires, balanced the tires and aliened the front end all with NO CHARGE to us. The car now rides better and handles better as well as being much more quiet. We are VERY HAPPY with Jim Goll and the service department. Thank You Mike & Teresa Flynn More

My experience as a first time Lexus buyer was a very good one. Mike, Geri and Jabob were all very friendly and knowledgeable. Their combined experience made for a pleasurable purchase. I was able to drive my one. Mike, Geri and Jabob were all very friendly and knowledgeable. Their combined experience made for a pleasurable purchase. I was able to drive my new car home the same day and the delivery process was quite impressive! I would highly recommend this dealership with complete confidence knowing they will be treat future customers in a friendly, courteous way.... with a high desire to please that customer! More

The salesman was very friendly, very informative, and listened very well to my questions and perspective.The Finance person was excellent in every way, very personable, refined and gracious. The support listened very well to my questions and perspective.The Finance person was excellent in every way, very personable, refined and gracious. The support staff were very friendly and solicitous of very need. They took their time about questions,but knew exactly what the next matter would be. Just outstanding. More

The sales team, financial manager, and detail team were patient and kind. They truly listened and responded to my needs. Jeff Bahnsen spent seven hours with me, working with his managers to ensure I was patient and kind. They truly listened and responded to my needs. Jeff Bahnsen spent seven hours with me, working with his managers to ensure I was getting into the car I preferered at a price I could afford. Larry Vondra, credit manager, is an especially friendly person who does not apply undue pressure to buy add-ons. I really appreciate that! The detail team knew I wanted to drive my new car away that day, so they worked hard to clean my car up and present it to me as if it just came off the assembly line. I greatly appreciate the above and beyond efforts of the team at Lexus of Omaha! More

We are now driving our third Lexus from this dealership. They are a pleasure to work with, they go above and beyond for their customers, and make the process easy. This is a completely different experience They are a pleasure to work with, they go above and beyond for their customers, and make the process easy. This is a completely different experience from any other car dealer we have worked with. All of the people we dealt with were courteous, knowledgeable, and professional in every way. This place is the best. More

Great Service. Friendly staff. I would reccommend Geri for anyone to go in and see. We have bought 2 cars from her and would always recommend any of our friends or associates to give her a call over anyon for anyone to go in and see. We have bought 2 cars from her and would always recommend any of our friends or associates to give her a call over anyone else there. The service department is far above all others too. More