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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
936 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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936 Reviews of Lexus of Thousand Oaks

November 22, 2024

Everyone was nice. They were willing to go out of there way to answer questions. From service mgr. ,to service writer, to valets. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, marc
Report | Print
Nov 25, 2024 -

Lexus of Thousand Oaks responded

Robert, we're delighted to hear that our team at Lexus of Thousand Oaks went above and beyond for you. Thank you for sharing your experience with us!

November 20, 2024

Pleasant experience. Very courteous service advisor. Very organized. Always a great experience at this dealership. More

by mikedispaltrohcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby, service advisor
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Nov 21, 2024 -

Lexus of Thousand Oaks responded

Mike, we're delighted to hear that you consistently have a great experience with us at Lexus of Thousand Oaks. Thank you for your kind words and support!

November 19, 2024

The service was great. From the minute I dropped off my car, Marc was very attentive and informative about the service my car requires. I also love the video the technician More

by Tiffany P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 20, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Marc and our team at Lexus of Thousand Oaks provided attentive service and kept you informed throughout the process. We appreciate your recommendation, and we're here whenever you need us!

November 19, 2024

Derek was great! Super communicative, helpful and professional! We had an excellent experience working with him. More

by breannesteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service
Report | Print
Nov 19, 2024 -

Lexus of Thousand Oaks responded

Breanne, we're delighted to hear that Derek provided you with such a positive experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

November 15, 2024

Excellent service. Forest is very knowledgeable , kind and helpful. We appreciated his assistance and help More

by Jll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Nov 18, 2024 -

Lexus of Thousand Oaks responded

Jll, we're delighted to hear that Forest provided you with excellent service at Lexus of Thousand Oaks. Thank you for sharing your experience!

November 13, 2024

Excellent and prompt service dealership waiting area was very nice. Will use them for all my service needs. More

by cshershey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks! We're delighted to hear that our service met your expectations and look forward to assisting with all your future needs.

November 13, 2024

Derek was great to work with. He kept me apprised of the progress and was very professional. More

by vredencrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Nov 14, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Derek at Lexus of Thousand Oaks! We appreciate your five-star review.

November 12, 2024

He was very expeditious, professional and friendly. I would highly recommend him him to others in the future. More

by huntertime6615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junious Taylor. Excellent!, Lora Baworouski, Zahra Khanlar, Tom Valasek
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Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're delighted to hear that our team member provided a professional and friendly experience at Lexus of Thousand Oaks. We appreciate your support!

November 10, 2024

I live this dealership. I have been a customer for over 30 years. Great service reps. More

by Brinbana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Report | Print
Nov 11, 2024 -

Lexus of Thousand Oaks responded

We love hearing from our happy customers. Thanks for choosing Lexus of Thousand Oaks time and time again!

November 09, 2024

I have visited Lexus of Thousand Oaks on 3 different occasions. By far Derek is the best & most professional service consultant I have come across. Nothing less than perfection is expected from him. Hig More

by Eloisa Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Report | Print
Nov 11, 2024 -

Lexus of Thousand Oaks responded

Eloisa, thank you for the glowing recommendation! We're delighted to hear that Derek provided exceptional service during your visits to Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again!

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