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Lexus of Watertown
Watertown, MA
1,611 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,611 reviews
June 01, 2024
We have purchased four cars from this dealership over the last ten years. We have been very pleased with the sale process and the service each time. Our latest purchase, an NX Hybrid is perhaps our best expe last ten years. We have been very pleased with the sale process and the service each time. Our latest purchase, an NX Hybrid is perhaps our best experience to date. Our salesperson, Kevin Silva, was incredibly helpful especially navigating the new technology. More
by Nancy Jaysane
Employees Worked With
Helpful June 01, 2024
Prompt service, good selection, sales and finance were easy to deal with - would buy another car at Lexus of Watertown easy to deal with - would buy another car at Lexus of Watertown More
by drc8844
Employees Worked With
May 31, 2024
kevin did an amazing job helping me with the New TX. by far best sales experience i ever had. by far best sales experience i ever had. More
by chausongdo
Employees Worked With
May 31, 2024
Kevin Silva was such a wonderful sales rep when I was purchasing my new RX 350. He made the process simple and easy which I appreciated. He took the time to show me features of the car before and during purchasing my new RX 350. He made the process simple and easy which I appreciated. He took the time to show me features of the car before and during delivery, and also took me around the dealership so I understood the amenities during service appointments. I'm fairly busy in my day and his responsiveness through text has made the process easy. I highly recommend Kevin if you're looking for a new Lexus. Thank you, Kevin! More
by erpage22
Employees Worked With
May 30, 2024
Kevin was the greatest sales specialist! He had such a welcoming smile and went above and beyond making my car purchase a seamless transaction. Great job Kevin! He had such a welcoming smile and went above and beyond making my car purchase a seamless transaction. Great job Kevin! More
by Cynchad
Employees Worked With
May 29, 2024
Amazing customer-first service from Herb, Brian, and Michael and the entire Lexus of Watertown team Michael and the entire Lexus of Watertown team More
by dan
Employees Worked With
May 28, 2024
Exemplary service. Kevin was professional, patient, open, kind, expedient and friendly. He maintained a smile throughout the sale and was extremely accommodating thro Kevin was professional, patient, open, kind, expedient and friendly. He maintained a smile throughout the sale and was extremely accommodating throughout the process, all the way through registration and inspection. I am so grateful for my experience with him. And grateful for my Lexus of Watertown experience overall. More
by Dawn
Employees Worked With
May 27, 2024
Luv this guy, sweet and kind always there when needed. Amazing experience and truly put’s his heart . Amazing experience and truly put’s his heart . More
by Kimmie
Employees Worked With
May 25, 2024
Kevin was very knowledgeable, pleasant, helpful, and transparent. Buying my dream car was greatly facilitated by Kevin, who made the entire experience joyful and memorable. transparent. Buying my dream car was greatly facilitated by Kevin, who made the entire experience joyful and memorable. More
by desasimic1960
Employees Worked With
May 24, 2024
Steven was very helpful throughout the process of selling my car. He went above and beyond to deliver the check to me in 2 days. my car. He went above and beyond to deliver the check to me in 2 days. More
by Dhruv Patel
Employees Worked With
