Lexus of Watertown

William Brazil and Lexus of Watertown William Brazil was great to work with. He was personable, friendly, not pushy, and made the buying process less frustrating than other places. The onl William Brazil was great to work with. He was personable, friendly, not pushy, and made the buying process less frustrating than other places. The only issue was communication when we came to pick up our vehicle. We were told that the pick up process would take about an hour, yet we were there for four because there were delays that could have been avoided if we were told ahead of time. Oh and the coffee at the dealership was pretty awesome. More

Superior service!!!! Top notch service .. no one likes it when your car breaks down , it's a huge incovience and I have a very busy schedule . Amanda made it effortless!! Top notch service .. no one likes it when your car breaks down , it's a huge incovience and I have a very busy schedule . Amanda made it effortless!! More

Great un servicio excelente especialmente la encargada de nuestro vehículo. Recomendamos este dealer y aprovechamos la ocasión para felicitar a nuestra con un servicio excelente especialmente la encargada de nuestro vehículo. Recomendamos este dealer y aprovechamos la ocasión para felicitar a nuestra consejera de servicio: gracias Kim! More

my vehicle's service The service consultant Kim Trott was very courteous and friendly. She delivered my vehicle to me in less time than expected. She brought all the pap The service consultant Kim Trott was very courteous and friendly. She delivered my vehicle to me in less time than expected. She brought all the paperwork to me instead of me having to go back to her office. The whole process was excellent. She even removed the plastic from inside the vehicle. I was very comfortable with her service. She looks like she enjoys her job which let me with pleasant feeling towards the dealership. More

Pleasant and fast service experience Had my car serviced. Kim, my service advisor, came out and explained it would take about 90 minutes. I went into the business center and before I kn Had my car serviced. Kim, my service advisor, came out and explained it would take about 90 minutes. I went into the business center and before I knew it the car was ready...I believe it was less than 90 minutes. Kim did a great job of taking care of me and the car was delivered to me vacuumed inside and washed on the outside. More

Fast and Efficient I made my appointment online and it was easy, quick and efficient. Everyone at the Service department was very helpful. Kelly was busy but another ass I made my appointment online and it was easy, quick and efficient. Everyone at the Service department was very helpful. Kelly was busy but another associate jump in and assist me to make my loaner is all set and ready to go. Excellent team work. More

Mariel Burgos, Service Representative As always, the service I received from Mariel was superior. She is a capable, knowledgeable, helpful and very pleasant. It is always a pleasure to h As always, the service I received from Mariel was superior. She is a capable, knowledgeable, helpful and very pleasant. It is always a pleasure to have her assistance, and I feel completely confident in her and her advice. She is wonderful public relations person for your Lexus dealership. More

Mariana was awesome and so was credit dept I really enjoyed my experience it was painless and pleasant. I Would recommend the sales person and credit dept to anyone, just a great time I really enjoyed my experience it was painless and pleasant. I Would recommend the sales person and credit dept to anyone, just a great time More

Excellent , from beginning. To end price was good as was follow-up. I would recommend dealership. Sales person explained the various options to me thank you , from beginning. To end price was good as was follow-up. I would recommend dealership. Sales person explained the various options to me thank you More

OUTSTANDING SERVICE Amanda Carr and her team are 2nd to none, and she is always readily available when i need service.. Amanda is great.. I highly recommend Lexus of Wate Amanda Carr and her team are 2nd to none, and she is always readily available when i need service.. Amanda is great.. I highly recommend Lexus of Watertown! More