Lexus of Watertown - Service Center

I have had many cars and this is my first Lexus and by far it is one of the best experiences I have had from start to date. They are always helpful, quick, and friendly. I haven't had a bad experience yet far it is one of the best experiences I have had from start to date. They are always helpful, quick, and friendly. I haven't had a bad experience yet! I will definitely be back for my next purchase! More

I have owned a number of Lexus trucks that I have leased from Lexus of Watertown. The service is absolutely fantastic. I've worked with Chad for almost 8 years - and couldn't be happier. He is honest, tr from Lexus of Watertown. The service is absolutely fantastic. I've worked with Chad for almost 8 years - and couldn't be happier. He is honest, trustworthy and always has a smile on his face! I have owned quite a few luxury cars and have NEVER had service like I receive at Lexus of Watertown. I was contemplating going with a different brand of car when my lease ran out last year - but chose to stick with Lexus because of Chad and the service dept at Lexus of Watertown. More

This dealership provides excellent service. Chad Tinti is by far the most professional, friendly, focused, and efficient service rep that I have ever seen. I can always count on him to go the extra mile t is by far the most professional, friendly, focused, and efficient service rep that I have ever seen. I can always count on him to go the extra mile to solve a problem. He also stands behind any work that has been done. Chad makes sure that I leave the dealership with my car fixed properly and with a clear understanding of what has been done and why. He calls promptly with any questions when my car is in for service and has my car ready for me when I arrive to pick it up. It is always a great experience when I bring my car into this dealership because of him. More

Chad Tinti has been our "go-to" person at Watertown Lexus for many years now, and we hope he plans on staying there. Chad is always ready with a personable smile. He makes sure he understands what we are bri for many years now, and we hope he plans on staying there. Chad is always ready with a personable smile. He makes sure he understands what we are bringing the vehicle in for, makes sure he gets us an RX to use if we have to leave the vehicle, and follows up on all questions and concerns we have. My husband and I truly enjoy the short time we spend together with Chad. We have been coming to the Watertown Lexus dealership since we bought the RX 300 in March of 2001. We have returned to Watertown Lexus for almost all of our service. I tried the one in Norwood but returned to Watertown because of the way I am treated. I feel like a million bucks when I go in there! All of the staff there really go out of their way to make a customer feel welcome. As far as pricing goes, well, it is a Lexus, and they do run well for a very long time. Quality of work has been fine, and when there has been a problem, Chad makes sure it gets resolved completely, correctly, and always to our complete satisfaction. I would definitely recommend Watertown Lexus - and specifically I would HIGHLY recommend Chad Tinti! Nance and John Foreman More

I love my car and I love my service person Chad Tinti- he is responsive, he has great follow-up, goes way beyond what I would consider to be good service. His service is dazzling and he is the #1 reason that is responsive, he has great follow-up, goes way beyond what I would consider to be good service. His service is dazzling and he is the #1 reason that I get my car serviced at Lexus 9of Watertown. More

I am always very pleased with the wonderful service that I receive at the Lexus dealership of Watertown. Chad Tinti does his job exceptionally well, he always takes care of the problem no matter what. I r I receive at the Lexus dealership of Watertown. Chad Tinti does his job exceptionally well, he always takes care of the problem no matter what. I receive excellent service, and never leave with a problem. More

The service here is superior. I feel like a VIP everytime I take my car in. Prices are comparable and reasonable. I woudn't take my car anywhere else for service. I trust them which means a lot in car servic I take my car in. Prices are comparable and reasonable. I woudn't take my car anywhere else for service. I trust them which means a lot in car service. I have shopped the service I need for my car to other providers and always take it back to Lexus of Watertown. More

Lexus of Watertown is always a great experience. Chad Tinti is the best Service Advisor, who is always professional and makes my experience the most enjoyable. He very courteous and always looks out for Tinti is the best Service Advisor, who is always professional and makes my experience the most enjoyable. He very courteous and always looks out for my best interest. I would recommend any of my friends to service their vehicle with Lexus of Watertown. More

I will only see Chad Tinti. His level of service exceeds what I expect from anyone. He is such an asset to this dealership!!! I need a 2nd car and is considering another Lexus only because of the service what I expect from anyone. He is such an asset to this dealership!!! I need a 2nd car and is considering another Lexus only because of the service I receive from Chad. His patience and willingness to help me is incredible! More

I purchased a new LS 460 from this dealership and have been extremely pleased with the level of customer service I have received from both my salesperson (Arman) and my service consultant, Chad Tinti. Ch been extremely pleased with the level of customer service I have received from both my salesperson (Arman) and my service consultant, Chad Tinti. Chad always goes above and beyond when it comes to assisting me with my vehicle. He always has an upbeat and pleasant disposition and makes himself readily available for me whenever necessary. He is very knowledgeable about my vehicle as well as the different sort of services that Lexus provides. I must give kudos to the entire staff at Lexus; I can always count on the staff to not only be friendly, but also knowledgeable. It makes a tremendous difference. More