Lexus of Wayzata - Service Center

Lexus of Wayzata consistently exceeds my expectations for both customer service and communication. Regardless of sales or service I feel that our business is appreciated. Never have we been disappointed rega both customer service and communication. Regardless of sales or service I feel that our business is appreciated. Never have we been disappointed regardless of the reason for interaction. Whenever we have had a special request for the time service wrok needs to be completed the staff finds a way to meet our request. More

This is my sixth Lexus and I would continue to purchase a Lexus from Wayzata Lexus due to their friendly and courteous service. A loaner vehicle is available if service will not be done done in a short time Lexus from Wayzata Lexus due to their friendly and courteous service. A loaner vehicle is available if service will not be done done in a short time. Their waiting lounge is business friendly if you need to use the internet or just relax and wait. More

Easy online appointment, expected me on arrival and had free rental car, very specific on service and costs, good followup, coupon discount, service with smile free rental car, very specific on service and costs, good followup, coupon discount, service with smile More

In 2009 I purchased a Lexus IS 250 and feel that it is important for me to have it serviced at Lexus of Wayzata. Ever since my first visit I have been helped by Bob Stalberger at the service desk and I c important for me to have it serviced at Lexus of Wayzata. Ever since my first visit I have been helped by Bob Stalberger at the service desk and I can't say enough about him. He is extremely helpful, polite, respectful, great personality, and very informative. As long as I am driving a Lexus I will be scheduling all of my service visits with Bob Stalberger. He is a great asset to Lexus of Wayzata! More

Jan Engel has helped me with my cars for approx. 20 years. Both Jan and the the dealership have been extremely helpful through the years. Always ready to answer any questions and assist me with any sit years. Both Jan and the the dealership have been extremely helpful through the years. Always ready to answer any questions and assist me with any situation - ie getting my cell phone to connect to the blue tooth of the car. I would give Lexus of Wayzata and Jan the highest rating. More

I have purchased more than on e vehicle from this dealer. On the selling side, Jan was extremely helpful and professional in helping me decide the correct new vehicle for me. She has also followed up to ma On the selling side, Jan was extremely helpful and professional in helping me decide the correct new vehicle for me. She has also followed up to make certain everything is still good with the vehicle. The service team is also very knowledgable about the vehicle and what is necessary to keep it running smoothly. More

As always, the service I get from LEXUS OF WAYZATA is worth the 45 mile drive for me. I know I will be well taken care of and treated fairly and honestly. The waiting room area is second to none and a gr worth the 45 mile drive for me. I know I will be well taken care of and treated fairly and honestly. The waiting room area is second to none and a great place to wait either by myself or with my children in the pay area. The special touches like leaving a mint and water on your dash at the end of service are really above and beyond and make the customer feel as if they are appreciated. In this ecomomy, there are cheaper places to get my car serviced, but we keep coming back because of the friendliness of the dealership and the superb service. Thanks to Tom Bennett for always taking care of us. If he is not available, he puts us in the capable hands of one of his co-workers. We always recommend LEXUS OF WAYZATA to those seeking a quality car in a quality environment. More

I bought my car April 2010 from Jan Engel. She is a great sales person. Not pushy, straightforward and honest. I bought the car - a RX 450H and absolutely love it. I have not had one service issue great sales person. Not pushy, straightforward and honest. I bought the car - a RX 450H and absolutely love it. I have not had one service issue with the car. Just had the 15K maintenance done, the service folks are very easy to work with and make sure everything is handled correctly. I highly recommend Jan and the Lexus of Wayzata dealership. More

I enjoy bringing my car in to Lexus of Wayzata as they have always provided fast and friendly service with no hassle. Estimated times are always spot on and amenities provided while I wait are top notch. have always provided fast and friendly service with no hassle. Estimated times are always spot on and amenities provided while I wait are top notch. Mr. DeJong in particular has become the service adviser I've come to trust. He always is friendly and helpful when dealing with the maintenance of my vehicle. To Lexus's credit, I have never had an issue after 30,000 miles beyond routine maintenance. More

I have my car serviced regularly at Lexus of Wayzata MN. I always work directly with Shawn Moorhead - he is knowledgeable, professional and always provides exceptional service. I have recommended Lexus to I always work directly with Shawn Moorhead - he is knowledgeable, professional and always provides exceptional service. I have recommended Lexus to friends and always refer them to Shawn. My Lexus RS350 is a great car. NOTE that my next car must be much more fuel efficient and I hope Lexus takes this seriously and will lead the industry in this area. More