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Lexus of Wilmington

Wilmington, DE

4.7
669 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 669 reviews

March 20, 2024

We had a great experience with our sales rep Darryl at Koons Lexus of Wilmington. He is very knowledgeable about the products he sells. We are loving our RX450h+. We highly recommend buying from Koons we More

by Rich & Suzanne, Lewes DE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl *****, Hadi *****
Mar 29, 2024 -

Lexus of Wilmington responded

We're delighted to know you had a great experience with Darryl at Lexus of Wilmington. It's wonderful that you're loving your Lexus RX 450h+. Thanks for recommending us and appreciating our attention to detail!

March 09, 2024

Joe consistently goes above and beyond to ensure his customers receive a best in class customer experience. Thank you for all you do! More

by Chuckj
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Lexus of Wilmington responded

Chuck, it's great to know that Joe has been providing you with top-notch service at Lexus of Wilmington. We appreciate your kind words and look forward to serving you again in the future!

March 04, 2024

Very professional dealership,very knowledgeable people I’m dealing with every time I schedule a service visit. More

by John.leckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stevens, Joe Amra
Mar 04, 2024 -

John.leckie responded

Appreciate the good service and people inter action

Mar 04, 2024 -

John.leckie responded

You quality service and working with me is greatly appreciated.

Mar 04, 2024 -

John.leckie responded

Great people and quality service

Mar 04, 2024 -

Lexus of Wilmington responded

John, we're glad to know you've had positive experiences with our team at Koons Lexus of Wilmington. Thanks for trusting us with your service needs!

February 26, 2024

Clyde went over and above with my service of Lexus nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons More

by diane310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde
Feb 26, 2024 -

Lexus of Wilmington responded

We're so glad to know that Clyde provided excellent service for your Lexus NX300 at Koons Lexus of Wilmington. It's great to have you as a loyal customer and we look forward to continuing our professional relationship with you!

February 24, 2024

All staff members were courteous and professional! This is the 4th Lexus I’ve purchased from 3 different dealerships, and KOONS, by far, is the best Lexus dealership in the tri-state area! From Darryl More

by Pacilioan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DARRYL ELI NEWMAN
Feb 26, 2024 -

Lexus of Wilmington responded

We're so glad to know that you had a positive experience with our team at Koons Lexus of Wilmington! It's wonderful to see your recognition for Darryl, Hadi and the rest of our staff. We strive to make every customer feel important - because they are! Thanks for choosing us as your dealership!

February 19, 2024

I have been a customer with koons lexus of Wilmington DE since 2019. The service I received is above 5 stars. The people are outstanding from the manager Joe, who is approachable & welcoming. From the first More

by Smith3510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gallia, Drew Saksa, Joe Amra
Feb 19, 2024 -

Lexus of Wilmington responded

We're over the moon to know that our team at Koons Lexus of Wilmington has consistently provided you with top-notch service. It's great to see how much Joe, Kim, and Drew have contributed positively towards your experiences here! We truly appreciate your recommendation and look forward to assisting you in finding more perfect vehicles for years ahead.

February 17, 2024

My experience at Lexus on this service visit was very good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. More

by jarmon214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Grant, Rob Payson
Feb 19, 2024 -

Lexus of Wilmington responded

Jarmon, we're glad to know that your service visit at Koons Lexus of Wilmington was a positive one and you appreciated Mr. Grant's professionalism! Thank you for sharing this with us.

February 08, 2024

My rep was awesome. . Very knowledgeable and patience. This is 3rd car and each time is a better experience More

by PhillyBlueMagic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Griffith, Jesus Colon
Feb 08, 2024 -

Lexus of Wilmington responded

We're delighted to know that you had an awesome experience with our representative at Koons Lexus of Wilmington! It's great to see your continued trust in us. Here's to many more positive experiences ahead!

February 02, 2024

A special thanks to Jesus Colon for helping us with the purchase of our Lexus.The entire staff was fantastic from start to finish.I highly recommend Koons Lexus More

by kycarlino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gallia, Jesus Colon
Feb 02, 2024 -

Lexus of Wilmington responded

Thanks for the recommendation! We're glad to know that Jesus and our team at Koons Lexus of Wilmington provided a fantastic experience. Enjoy your new Lexus!

January 31, 2024

Very professional. Well organized. Very clean. Great customer service. Make you feel very welcome. Explained service to detail. More

by Mtdolfan54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clyde torrence
Feb 01, 2024 -

Lexus of Wilmington responded

We're glad to know you found our team at Koons Lexus of Wilmington professional and welcoming. We always aim for a top-notch customer experience! Thanks for the review.