This is my third Lia Honda purchase, but my first in Kingston. Previously I'd dealt with Lia Honda in Albany who always given me a fair deal. Lia in Kingston is closer and very helpful.
The true test of a dealership is how they handle problems. I planned on giving my current Accord, with 186,000 miles on it, to my son. Aside from normal maintenance, the old car has only needed brakes (and rotors) replaced. However, it was due for an oil change and I had that scheduled elsewhere but not completed. This turned out to be a logistical problem because the plates would be transferred and I'd have no legal way of getting the car serviced.
To make a longer story shorter, the store manager changed the oil in the old car for free and drove the old car to my house with dealer plates. Two service people drove two cars to my home: the second car was used to drive the service people back to the dealership.
There was also a minor paperwork problem with the car that was completely corrected.