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Lia Hyundai Albany

Albany, NY

4.8
723 Reviews

945 Central Ave

Albany, NY

12205

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Showing 723 reviews

May 08, 2024

Wayne Hopwood was fantastic to work with through the entire car buying process. He and the dealership worked with us over the phone on a car and the price since we live an hour away from the dealership More

by Stick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Anthony Blancha
May 08, 2024 -

Lia Hyundai Albany responded

Thanks so much for your stellar review of Wayne! Nothing means more to us than your satisfaction, so we're pleased Wayne did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Hyundai!

May 03, 2024

Cassandra Storm waited on me. Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson More

by Tucson girl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassandra Storm, Emily Triplett
May 03, 2024 -

Lia Hyundai Albany responded

Thanks for the 5-star review of your dealership visit, Tucson Girl! We're delighted Cassandra provided you with all the support and guidance you needed to make this purchase a breeze. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai!

May 02, 2024

Devin Bradt was super helpful and accommodating. Service was great!! I’ll definitely come back. More

by Kitsy1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Bradt
May 03, 2024 -

Lia Hyundai Albany responded

Thank you, Kitsy! We're pleased you had another great service experience with us, and that Devin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 30, 2024

Terrible experience in leasing. First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was More

by Jeff Esmellarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Haris Bhatti, Cassandra Storm
April 03, 2024

I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v More

by hairgirl0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley, Timothy Frank, Casandra Rancourt
Apr 04, 2024 -

Lia Hyundai Albany responded

Thank you for telling us why you like working with Timothy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

April 02, 2024

Highly recommend Karen Kingsley as a salesperson. She was upfront and helpful at every step of the process. More

by Hyundai Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Apr 02, 2024 -

Lia Hyundai Albany responded

We're delighted to hear how pleased you were with Karen's support at every step! Thanks for taking a moment to review your dealership experience. We hope you will think of us the next time you have any automotive or Hyundai needs.

March 27, 2024

I walked in with nothing in my head about even buying anything from Hyundai. I met with Karen and I explained everything that happened and what I was looking for and she knew right away what to show me a More

by jcmommy8714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley
Mar 27, 2024 -

Lia Hyundai Albany responded

Congratulations on your new Hyundai! We're thrilled you enjoyed a pleasant and supportive buying experience with Karen, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Hyundai!

March 27, 2024

I love how I’m always greeted when I come in, lobby is clean & my service advisor Casandra Rancourt is AMAZING! More

by Khazeera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Mar 27, 2024 -

Lia Hyundai Albany responded

Thank you for telling us why you like working with Casandra! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to working with you again!

March 14, 2024

Great service while trying to purchase a car. Claudio and Anthony were both extremely helpful, both were super professional and accommodating of the issues I was experiencing. Both handled their More

by Ru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Claudio Montano
Mar 14, 2024 -

Lia Hyundai Albany responded

Ru, thank you for sharing your experience with us! We're delighted Claudio and Anthony handled your wishes with the utmost advocacy and grace. Congrats on the new Hyundai! Here's wishing you all the best in your travels, from everyone at Lia Hyundai!

March 03, 2024

I had excellent service at Lia Hyundai yesterday. John King took great care of my car and provided quick, pleasant service. More

by belvalcotelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Mar 07, 2024 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy John handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

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