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Lia Nissan of Glens Falls
Queensbury, NY
452 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 452 reviews
April 12, 2026
I purchased a used 2018 Ford Explorer from this dealership, and it has been one of the worst experiences I have ever had with any business. Within a week of bringing the vehicle home, I noticed dealership, and it has been one of the worst experiences I have ever had with any business. Within a week of bringing the vehicle home, I noticed coolant loss and a strong odor. After waiting two weeks for service—and having to repeatedly call for updates—it was diagnosed as a bad water pump. For a vehicle that was just sold, that delay alone was concerning. Unfortunately, that was just the beginning. Since then, the vehicle has been back multiple times for the same issue, often sitting for days without being touched. Communication from the service department was almost nonexistent unless I called first, and even then I was often told to call back later. I was never provided documentation for the repairs performed, despite asking. The treatment from the service advisor, Erin, was consistently dismissive and unprofessional. At one point, I was told my vehicle was “out there somewhere” when I came to pick it up. After five weeks of ownership, I had only had the car in my possession for about ten days—the rest of the time it was in their shop. To make matters worse, I was later charged for a loaner vehicle I did not request and still have not had my deposit returned. When I called to address this, I was met with more confusion and dismissive responses. The only positive part of this experience was the service manager, who reached out, took ownership, and treated me with respect. Unfortunately, his efforts were undone by the continued failures of the rest of the team. I made multiple attempts to speak with the general manager and was never able to get a call back. That lack of accountability speaks volumes. Overall, this dealership failed at every level—sales, service, and customer care. I gave them multiple chances to make things right, but the experience only got worse each time. I would strongly recommend taking your business elsewhere. More
by dunklee165
December 17, 2025
Everyone was very friendly , knowledgeable and helpful , especially Stephanie Havens. I specifically asked for her because she was very helpful last year when my husband purchased is frontier truck. especially Stephanie Havens. I specifically asked for her because she was very helpful last year when my husband purchased is frontier truck. More
by cypruss
Employees Worked With
December 10, 2025
Our salesperson Michael Mashuta made our car buying experience an absolute pleasure. He made the whole process seem effortless for us. Michael worked diligently to ensure that all of our questions were experience an absolute pleasure. He made the whole process seem effortless for us. Michael worked diligently to ensure that all of our questions were answered as well as having our best interest in mind. We felt very comfortable with the purchase knowing that we were in good hands with Michael. He went above and beyond every step of the way. If every salesperson were like Michael, the car buying experience wouldn't be as daunting to customers. Michael is a great asset to your dealership and should be recognized for his outstanding customer service. More
by kicks
October 29, 2025
Amazing experience at Lia Nissan my salesperson Andrew Carson went above and beyond to make everything go smoothly and quick , they really care . I love my new Nissan Murano !!!! I highly recommend them . Carson went above and beyond to make everything go smoothly and quick , they really care . I love my new Nissan Murano !!!! I highly recommend them . More
by giabella23
October 27, 2025
They are very friendly and knowledgeable and appreciate there kindness and will return for more there kindness and will return for more More
by brucehallpainting
Employees Worked With
October 10, 2025
Aaron Buele is my go to guy! He’s very knowledgeable and is helpful with recommending things I need in order to ensure my vehicle is up to date with everything! Thank you so much He’s very knowledgeable and is helpful with recommending things I need in order to ensure my vehicle is up to date with everything! Thank you so much! More
by jenniferh754
Employees Worked With
October 08, 2025
They went out of their way to help me. Thank you to Aaron Boule and Nissan of glens falls. Thank you to Aaron Boule and Nissan of glens falls. More
by karlsonglass
October 03, 2025
It was very quick and simple. I was in and out in no time. Solved my issue without any problems. I was in and out in no time. Solved my issue without any problems. More
by Tylerxgormley
Employees Worked With
Other Employees :
Michael Williams, Christian Mondo, JoAnne Chapleski
