Lia Toyota of Colonie

Dave was quick to respond to my interest expressed online, however I cannot say the same for the rest of the dealership. My voicemails went unreturned, when I would call I was always put on hold for a online, however I cannot say the same for the rest of the dealership. My voicemails went unreturned, when I would call I was always put on hold for a long time and was told once "we're busy unloading 28 cars." This is really annoying especially considering I had already placed a $500 security deposit on a car that nobody was ever able to talk to me about. The same car that I was told would be in to the dealer in a week MAYBE two...turns out that really means 4 weeks. If you enjoy being lied to and ignored I suggest this dealer, otherwise I would take your business elsewhere. More

This was a great experience. When I left an internet inquiry, Dave called me within 15 minutes on a Saturday! He was very firendly and helpful. I had to drive two and a half hours to get to the dealer inquiry, Dave called me within 15 minutes on a Saturday! He was very firendly and helpful. I had to drive two and a half hours to get to the dealership and so had to trust Dave's responses. It was well worth the drive. Marty was very friendly and had to deal with two of us at the same time on a Sunday (yes, they're open on Sundays!). We both got the car we needed and he gave us very fair deals on prices and trade-in. I wouold highly recommend this dealership, and make sure to work with Marty. More

Lia Toyota offered me must less for my trade in and higher price on the new Toyota Highlander I was shopping for. It was a long, drawn out negotiation with the salesman leaving for long periods to talk higher price on the new Toyota Highlander I was shopping for. It was a long, drawn out negotiation with the salesman leaving for long periods to talk to sales manager. They acted like they were doing me a huge favor for accepting a trade in. Went to Northway Toyota and the beat Lia Toyota by $2500, better on the trade in price, better on the new Highlander price. Friendly service dept too. Go to Northway Toyota for a price too. More