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Liberty Auto City - Service Center

Libertyville, IL

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62 Reviews

62 Reviews of Liberty Auto City - Service Center

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March 26, 2024

Dan Magana is the reason I have been buying cars at Liberty for the last 15 years More

by Mgltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Liberty Auto City responded

Hi Mgltd, Thank you for your 5-star review. We are delighted to hear Dan was excellent throughout your visit. We hope to see you soon. Take care. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

January 29, 2024

Subaru has been my go to for maintaining my cars for close to 10 years now. They are always clear and honest on the services they recommend, are communicative through the process and speedy. The waiting More

by smith.matthewdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, Tony Raia
Jan 29, 2024 -

Liberty Auto City responded

Hi smith.matthewdean, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

December 13, 2022

There is first class service. ..and then there is whatever is ABOVE that. That is my experience working with Steve and Steve servicing my Jeep Wrangler. These guys went way above More

by john.kazik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Steve
Dec 14, 2022 -

Liberty Auto City responded

Hi john.kazik, We appreciate you taking the time to write to us and for your 5-star rating. We are delighted to hear working with Steve and Steve was excellent. Thank you for choosing Liberty Auto City. We hope to see you soon. Take care. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 17, 2022

Just recently just moved from Maryland and within a few days I took my Jeep JL for an oil leak and paint corrosion concerns. To my surprise the oil leak was repaired in 2 days!!! They submitted a claim fo More

by jkgunner13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker, Mark
Jun 17, 2022 -

Liberty Auto City responded

Hi Jkgunner13, thank you for the 5 star review. We're so glad to hear that Chris and Mark helped fix your Jeep's oil leak quickly. We wish you the best with your vehicle and hope to work with you again in the future! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

November 12, 2021

Fast and easy air conditioning repair The service was Fast and easy air conditioning repair The service was great Nice people to do business with More

by dan.burdett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Berman
Nov 15, 2021 -

Liberty Auto City responded

Hi, dan.burdett! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

September 24, 2021

They used to be great, but twice now in the last year they failed to properly repair my car. Instead of diagnosing a repair with expertise, they charge for costly parts as they diagnose by trial and erro More

by akstreigh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian/Service
Sep 27, 2021 -

Liberty Auto City responded

akstreigh, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 25, 2021

I have purchased three new vehicles from Libert Subaru (so far). If Dan Szumal and Elmer Hansen are still there when I need another new vehicle, it will be number four. Liberty is not the closest dealers More

by jhenmueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Hansen, Dan Szumal
Jun 28, 2021 -

Liberty Auto City responded

Hi jhenmueller, thank you for the good rating! We truly appreciate you making the drive to see Dan and Elmer and hope you have enjoyed your visit with us. If there is anything else we can assist with, please give us a call. We're always happy to help! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

March 14, 2021

This review is about Peter, the car education specialist, who recently spent about an hour with me going over the fine points of my new Outback. Peter did a fantastic job helping me to become more comfortabl More

by Mhalperin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Golebiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Liberty Auto City responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Liberty Auto City. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 28, 2020

Customer Service Had a rust problem with my vehicle that I bought from Dan Magana in 2016. When we were "closing the deal" he said that he was my salesman for life not More

by nancy_zientko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Liberty Auto City responded

Nancy, your wonderful feedback and rating mean a lot to us! Dan will be thrilled to read your review! We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2020

Excellent Service Scheduled oil change and a window replacement handled quickly and easily. I generally don't like dealer service, but Liberty Subaru is a painless exp More

by starr6550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
Jun 08, 2020 -

Liberty Auto City responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Take care!

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