Liberty Auto City - Service Center

Body works on my c300 mbenz The body shop advisors were very nice and helpful when walking me thru the process of the claim. The job was really done professionally. Great shop an The body shop advisors were very nice and helpful when walking me thru the process of the claim. The job was really done professionally. Great shop and will highly recommend. Thanks to Greg Mariani for all the help he extended to me. More

Friendly and courteous Everyone I spoke with was knowledgeable friendly and courteous. Service was completed within the estimated time. Appreciated space in the service cent Everyone I spoke with was knowledgeable friendly and courteous. Service was completed within the estimated time. Appreciated space in the service center for computer work More

Airbag Recall Seamless recall repair on passenger airbag. Used a coupon for an oil change and safety check. Car is very dependable and has never experienced a main Seamless recall repair on passenger airbag. Used a coupon for an oil change and safety check. Car is very dependable and has never experienced a maintenance problem. I have serviced it every 5k at Liberty Subaru More

Great fix with short notice I needed to compete a recall item before a last minute long distance trip. Jim and the team took my appointment with less than 24 hours notice and co I needed to compete a recall item before a last minute long distance trip. Jim and the team took my appointment with less than 24 hours notice and completed the work well under the suggested wait time on the recall notice. More

WE purchase all of our cars at Liberty Auto City Courteous and friendly, the whole team ( billing, sales, customer service, body shop, service team) is responsive to questions or concerns. Our family Courteous and friendly, the whole team ( billing, sales, customer service, body shop, service team) is responsive to questions or concerns. Our family and friends have also bought cars from them, based on our recommendation. More

After Sale Responsiveness to Service Issue I brought my 2018 Jeep Grand Cherokee to have service performed on the center radio / control display which would continuously shut down and/or freeze I brought my 2018 Jeep Grand Cherokee to have service performed on the center radio / control display which would continuously shut down and/or freeze up on 12/20/2018. After a few hours I was informed that there has to be an update which may take a while so I would have to bring the vehicle back. I returned on 12/21/2018 and after about an hour was informed that the unit (radio) would have to be replaced and that I would have to leave the vehicle since the radio would not shut down so it would drain the battery unless it was disconnected when the vehicle was turned off. I was given a bare to the bone Dodge Caravan and sent on my way after being told the part was ordered. Today, 1/4/2019 and the vehicle is still at the dealership and the part may arrive by 1/18/2019. I have lost the use of this vehicle for what will be approximately month and been saddled with the worse possible mode of transportation as a substitute. I have contacted my service adviser (B Spriggs), my salesman (D Magana) and both the new car manager (E Deppen) and the General manager (N Kalisik) in order to get some type of better explanation and a loaner which better suits my needs. I am paying a fairly large lease payment a month and should not have to drive a piece of junk while my car is serviced for a manufacturing defect. Alas I have heard nothing back from any of these individuals regarding the status of the repair parts or another loaner. The dealership works hard to get you into a vehicle but shows little concern once the ink has dried. More

NEVER ORDER PARTS FROM THIS DEALER Never order parts from this dealer on the internet. They wouldn't cancel my order, wouldn't allow me to return the items (unopened) because they were Never order parts from this dealer on the internet. They wouldn't cancel my order, wouldn't allow me to return the items (unopened) because they were electrical parts. Even if they would have taken them back they have a 35% restocking fee. That's just ridiculous. But shame on me for not reading the fine print. Won't make the mistake of ordering from these knuckleheads. More

Great professional Elmer has been there for me every time I had an issue or a question for 6 years from the day I bought my new car to present. Elmer has been there for me every time I had an issue or a question for 6 years from the day I bought my new car to present. More

Dan the man! I am so blessed by the sales and service that I get from Dan, he is kind, helpful and very thorough! He goes out of his way to support and encourage m I am so blessed by the sales and service that I get from Dan, he is kind, helpful and very thorough! He goes out of his way to support and encourage me and I am so glad he works for you! More

Thank you Scott this was the first time I went in for the service, when I first called got in touch with Scott who answered all my issues and followed up with me till my car was all done, great job I will re service, when I first called got in touch with Scott who answered all my issues and followed up with me till my car was all done, great job I will recommend to everyone who owns Chrysler dodge or jeep to avail his service. Once again Scott thank you great job, keep it up:::::::) More