Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Honda - Service Center

Hartford, CT

4.6
1,680 Reviews
Call Service Center (860) 856-8700

1,680 Reviews of Liberty Honda - Service Center

Sort by
May 11, 2024

Consistent great customer service. Chloe is always helpful and knowledgeable about my Hondas. Has been for years! More

by jlferr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

Helpful
May 10, 2024

Scott was extremely helpful and informative. The car was serviced as I request and I was alerted to items to keep in mind for next time. More

by BETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Liberty Honda responded

Thank you, Beth! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
May 10, 2024

Everyone kind and helpful. Things are explained. Need wi-fi pw posted. Need a tv More

by MSLIZARD29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 09, 2024

I was lied to about what was being done to my vehicle. I went in for an oil change. Was offered to have the seatbelt re- call fixed. I asked how long, wa told not long at all, about 45 minutes. After 1 More

by SHAUNAMBEECHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Report | Print
May 13, 2024 -

Liberty Honda responded

Shauna, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
May 09, 2024

Chloe was great! From dropping my car off, to getting text updates she was very friendly! She made the whole process go smoothly. More

by SHAUNAMARIE323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Liberty Honda responded

Shauna, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

Helpful
May 08, 2024

Thanks to Daniel and Semir for resolving the towing package issue. Now I’m very happy owner of 2025 Honda Pilot. More

by adpj9703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santamaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Osmanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana Reish
Report | Print
May 08, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Semir and Daniel delivered such a great experience!

Helpful
May 08, 2024

The staff are friendly and professional. The waiting area is clean and comfortable. I always have my car serviced here. More

by MJANDERS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Report | Print
May 09, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

Helpful
May 07, 2024

We have always been happy with the service at Liberty Honda. Technicians are responsive, helpful, and courteous. More

by KVNGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 07, 2024

Always helpful, nice, and answers all questions! Done business with them for years very happy with Honda. More

by Crystalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Liberty Honda responded

Thank you, Crystal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
May 07, 2024

The dealership is fantastic to work with, been a customer for years. If you want a Honda, go to Liberty More

by MASSIMILIANO_MANAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santamaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience, Massimiliano! We sincerely value your business and look forward to your next visit.

Helpful
1
2
3
...
168