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Liberty Mazda - Service Center

Hartford, CT

4.8
937 Reviews
Call Service Center (860) 240-7406

937 Reviews of Liberty Mazda - Service Center

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May 31, 2024

Great customer service. Very helpful and answered all my questions. I will continue coming here for auto service needs. More

by MCTMJTVBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

My experience have always been easy and reliable. The building is always clean and I enjoy the video of my car. The tech’s always explain everything in a way I can easily consume. More

by REMoRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

Helpful
May 28, 2024

Below average customer service from advisor. Non friendly, also did not offer any current discounts/services ex. Afternoon special discount/car wash. Was not a favorable experience. More

by AALEXANDER_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
May 16, 2024

Buen servicio muy amable me enviaron un vídeo de lo que hicieron en mi CX9 y de las piezas que tenía dañada,muy buen trabajo. More

by Milletr70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 09, 2024

The bilingual crew were excellent! Everyone included made my day... Felt welcomed and they were professional and trustworthy. I would recommend this dealership for I give them 11 ou More

by jlconcepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 06, 2024

Amazing work! !!very professional service I’m recommending my friends and relatives amazing Staff and supervisors More

by Agtoger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 03, 2024

Carrie is always very helpful and supportive of my concerns with this vehicle. Thanks Carrie More

by marie.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you and thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 03, 2024

Easy scheduling, comfortable waiting room and car was ready when they said it would be!!! More

by Ali Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Liberty Mazda responded

Ali, Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

Helpful
May 02, 2024

Liberty Mazda's service team is exceptional. Wouldn't trust my cars to anyone else. More

by patsyg0664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Liberty Mazda responded

Thank you so much, Patsy, for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 01, 2024

Craig was very helpful and pleasant. Great customer service. I will continue having my car serviced here. More

by MCTMJTVBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

Helpful
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