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Liberty Mazda - Service Center

Hartford, CT

4.8
934 Reviews

934 Reviews of Liberty Mazda - Service Center

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March 07, 2024

Prompt, reliable, courteous, and professional service Always a good experience there. Very well managed. Highly recommend More

by Amayer79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Mar 07, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Craig can assist you with in the future, please let us know.

March 06, 2024

My experience is always top shelf and professional. Cannot overstate the care and attention to detail. More

by DZ
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Mar 07, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Bradley and our team. We're glad to hear we delivered such a great experience!

March 05, 2024

Greta experience and happy with the vehicle I had worked on. Definitely will be coming here more often! More

by Nat3Th3Gr3at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Payano
Mar 05, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greta here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2024

Prompt service, great attention, car's service done on time .Excellent communication from the department while the car was serviced. Great use of technology ! More

by mcolon50
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman, Joseph Calash
Mar 06, 2024 -

Liberty Mazda responded

It's great to hear that Bradley was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

March 04, 2024

Carrie is very caring; explained the work done on my car and reviewed the cost sheet! More

by Strahdj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Mar 04, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department! Carrie and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 02, 2024

Carrie was very helpful explaining the maintenance my car needed and helping me schedule that service in a convenient way! More

by LISSA.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Mar 03, 2024 -

Liberty Mazda responded

Thank you for your very kind review, Lissa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 02, 2024

I came in with a noise and they fixed it and recommended another maintenance service and I had them do it. Car is running great. I'm also able to work connected to the internet at a chair and table in the l More

by MISTYMIST628
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Mar 02, 2024 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 29, 2024

Very informative and friendly. There is one problem that I haven't had time to address because of appointments. When I got home from There my wife opened passenger door and noticed More

by JGORB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Feb 29, 2024 -

Liberty Mazda responded

Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 29, 2024

Excellent and efficient service. Friendly staff. They said it would take 90 minutes but I was out the door in 60. More

by Angela.gambaccini
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Feb 29, 2024 -

Liberty Mazda responded

Angela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

February 21, 2024

I never met to or talked to Carrie. Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and More

by LESLIERAB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Leslie, feel free to contact us at your convenience.