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Liberty Mazda - Service Center

Hartford, CT

4.8
939 Reviews

939 Reviews of Liberty Mazda - Service Center

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September 29, 2019

Outstanding the friendliest service department The friendliest service department I have ever dealt with. They always make you feel welcome. Jason has a great crew of service writers. Had a few que More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, all of the service department
Sep 30, 2019 -

Liberty Mazda responded

Hi Len! Thank you for your kind feedback about your recent visit to Liberty Mazda. We love reading "the friendliest service department I have ever dealt with" as that has made our day! Thank you for mentioning Jason on our team as well. Have a great day and see you next time!

September 25, 2019

Great Service A real pleasure doing business with Liberty Mazda.They are quick and very honest. A very comfortable environment. You are treated with respect and are More

by Dmachol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon
Sep 25, 2019 -

Liberty Mazda responded

What a wonderful review! We love to hear that you feel comfortable working with our team and that you can depend on our Service Team for respectful care. Thank you for your business!

September 21, 2019

Peresonal Customer Service Personal service given to me and the two Mazdas I own. Very thorough service and accounting given to me about the charges on my bill. More

by proMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Shannon Rode, Bill Parsons, Jonathan, Charlie
Sep 23, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! We are so glad to read about your positive service visit with your Mazda vehicles and thank you for your kind words about our team. Have a great day and see you next time!

September 18, 2019

KUDOS TO SERVICE DEPARTMENT Jonathan Martinez is awesome; represents Liberty Mazda well. Jason Secor sets the tone for whole Service Department! A positive improvement since he c More

by vmariekozak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 18, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! Your positive feedback about working with Jonathan and Jason are great to read and we hope to see you again soon. Have a great day!

September 16, 2019

Great Customer Service I had a great experience from start to finish. I had a 7am appointment and staff was there ready to greet me and service my vehicle. . More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mersad Sahanic
Sep 16, 2019 -

Liberty Mazda responded

We are glad to have you as a Liberty Mazda customer, Terry! Thank you so much for your positive feedback about our Service Department.

September 16, 2019

First oil change Shannon got my vehicle in quickly upon my arrival and the work was completed in a reasonable amount of time. I do not have any complaints about the se More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 16, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's great to read about your recent service visit and the excellent customer service Shannon provided you. We hope to see you again soon!

September 14, 2019

Excellent experience The service people listened to me, Merced was excellent, going out of his way to help me and explained the repairs well. The whole service department More

by JFrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merced
Sep 14, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's wonderful to read your positive feedback about our team and your recent service visit. Customer service is very important to us and we are delighted it was proven to you. Have a great day and see you next time!

September 13, 2019

Recall Work The recall work went fast which fit into my time schedule. I also addressed an issue I had with the navigation system and the technician was able to More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Sep 13, 2019 -

Liberty Mazda responded

Hi David - Thank you for coming to Liberty Mazda for your auto service needs! We are glad to hear that your recall repairs went smoothly and that our team could assist with your navigation system. Have a wonderful week.

September 12, 2019

Excellant service as always I have purchased two cars from Liberty the last almost 20years and have never had a problem with their service program. Service people have been very More

by Dean
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mersad, Shannon.
Sep 12, 2019 -

Liberty Mazda responded

We can't thank you enough for your 20 years of business! It means the world to all of us here at Liberty Mazda that you can count on us for five-star care. Have a wonderful day!

September 10, 2019

Recall work was completed quickly The recall work went faster than expected. I really like the video inspection work by the technician showing the issues that needed to be addressed i More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Inhphom
Sep 10, 2019 -

Liberty Mazda responded

Hi Dave - We are glad to hear that your recall repairs were completed in a timely manner! It's also great to know that our video inspection is helpful to you. Thank you very much for trusting us with your business.

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