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Lighthouse Buick GMC

Morton, IL

4.4
174 Reviews

100 W Jackson St

Morton, IL

61550

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Showing 174 reviews

October 06, 2023

a promise made should be a promise kept whether verbal or in writing. not here More

by dzkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
bart
Oct 06, 2023 -

Lighthouse Buick GMC responded

Hello. This is Bart. We would like to know who you are and what you are referring to with this situation. We are trying to figure it out so we can reach out and resolve the issue. We agree with your statement. We want to serve you well. We look forward to hearing from you so we can resolve your problem.

June 22, 2023

Today my wife and I had a great buying experience at Lighthouse. We have never had so easy of a auto purchase before. Our salesman Keith Edelman was outstanding. The whole group at this dealership was v More

by 2277ltmason
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Edelman and Caleb in sales and finance
May 04, 2023

I had great first time service experience with Dylan Knobloch as my service advisor. He went through everything I needed to know including where to take my car to have get worked on and what they be che More

by Jordan Rumbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Knobloch
April 21, 2023

Love working with Keith Edelman at Lighthouse. I got a fair deal and was out the door in my new vehicle within two days. More

by Sharon2216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Edelman
February 22, 2023

My husband and I had purchased several vehicles from Keith Edelman at Lighthouse for both personal and business. Since his death, I have purchased a couple of vehicles on my own, and Keith has always b More

by dnbdunshee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Edelman
January 13, 2023

I have purchased several vehicles from Keith Edelman at Lighthouse and he and his staff have treated me with great respect and professionalism. Keith has offered excellent service and has met all my expect More

by srieger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elle Zimmerman and Jim B (accountant)
November 18, 2022

They are fast and quick to get to work done, but sometimes being fast you might tend to overlook some of the things you should have done More

by Hot Rod Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lighthouse Larry
Nov 21, 2022 -

Lighthouse Buick GMC responded

Thank you for your review, Hot Rod Ron. Our goal is to serve every customer with 3 main objectives: Timely work, Defect free work, and Kindness. If any of those three ever ACTUALLY break down, we want to know. We demand excellence from all of our employees and want to serve you well. Thanks again and have a great holiday season!!

March 20, 2022

This was the best experience I have ever had. I took a test drive in the morning, and I drove my new vehicle home before noon. No high-pressure sales talk. Everyone in the entire dealership was g More

by l.bloompott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Buchanan and Matthew
Apr 22, 2022 -

Lighthouse Buick GMC responded

Thank you!! We want to give every customer great customer service.

January 04, 2022

Friendly and complete service! Gentleman who took my info was clear and concise in what I could expect from our service More

by judygirl40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Musselman
Jan 07, 2022 -

Lighthouse Buick GMC responded

Thank you for trusting us for your service needs.

December 14, 2021

I had occasion to trade vehicles at Lighthouse Buick GMC in Morton recently. This trade was preceded by contact with several members of the Lighthouse staff (thanks, Angie Hartman!) during inquiries about t More

by MCJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hartman; Brian Moldenhauer; Jim Binegar
Dec 16, 2021 -

Lighthouse Buick GMC responded

Hello MCJ, Thank you for your kind words and recognizing Angie, Brian, and Jim. We will keep doing our best to serve you well.

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