
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Bought an ES300h for my birthday and Mario made my day! I have owned an ES300 for MANY years because I hated the car buying process! I finally decided it was time to treat myself and was referred to Mario, I have owned an ES300 for MANY years because I hated the car buying process! I finally decided it was time to treat myself and was referred to Mario, who had sold my sister a car last year. The entire process was wonderful! I had emailed him with what I was looking for and he invited me in for the test drive. His professionalism, his patience, his customer service all proved that I had made the correct decision in dealing with Lindsay Lexus! I love my ES300H and the followup service makes me feel special! Thank you Mario!!! More
Purchased a ES300H from Sid Sid was exactly the kind of person we like to deal with when purchasing a car. He was fully knowledgeable, not only of the Lexus brands but all others Sid was exactly the kind of person we like to deal with when purchasing a car. He was fully knowledgeable, not only of the Lexus brands but all others. He treated us with respect and honesty, and, at the same time, he was very personable. He was readily available via email and phone to answer questions, and went out of his way to ensure we obtained the car most meeting our needs and desires. An exceptional experience all around. More
Bought a Lexus IS250 from Mario Mario really is a stand up guy. He went out of his way to make sure I had all the necessary information without pressuring me or wasting my time. He w Mario really is a stand up guy. He went out of his way to make sure I had all the necessary information without pressuring me or wasting my time. He was also very patient with me as I was getting the money together to make the purchase. Throughout the window between viewing the car and taking it home, we exchanged quite a few emails and phone calls to touch base and make sure the process went smoothly. I would totally recommend him to any friends or family seeking to purchase a vehicle. More
A New RX350 in 30 minutes! I worked with Thai online we exchanged roughly 10 emails and had come to a deal this took roughly 45 mins while I did other things. I provided him som I worked with Thai online we exchanged roughly 10 emails and had come to a deal this took roughly 45 mins while I did other things. I provided him some basic information and once I arrived he had the entire delivery done in 15 minutes! To say this was a smooth and pleasant experience would be an understatement. So total time expended by me was maybe 30 minutes to buy and deliver my new car. It took 40 minutes to drive to the dealer. I would not hesitate for 1 second to work with Thai again. And may I add they were 1,300.00 under the next best deal, worth a 40 minute drive in my book! More
Amazing Service from Abdul! We purchased an NX 300h from Abdul on December 11, 2014 - we received five star service from him. Lindsay Lexus is definitely one of the best luxury We purchased an NX 300h from Abdul on December 11, 2014 - we received five star service from him. Lindsay Lexus is definitely one of the best luxury car dealerships in the DC metro - they make Radley Acura and Pohanka Lexus look like a used car dealer. He was extremely knowledgeable about the Lexus brand and what vehicle would best meet our needs. When making a deal he works with his sales manager to make the best deal possible and does so with great transparency and honesty. By purchasing a vehicle from Abdul or Lindsay Lexus you have established a relationship of trust and that starts with staying within your budget - with Abdul your voice will be heard and he will do his best to put you in the vehicle of your choice. More
Service was masterpiece It is a pleasure once again to rate the service dealer of Lindsay Lexus Of Alexandria. Today I had accessories added to my just bought Lexus GS 350 AW It is a pleasure once again to rate the service dealer of Lindsay Lexus Of Alexandria. Today I had accessories added to my just bought Lexus GS 350 AWD 2015 F SPORT at the above cited location. The employees there were very caring and at disposal to my needs. Service was done in a breeze and I was notified immediately to pick up my car. I could not find a perfect word in Webster dictionary that could define and measure up to the great satisfaction that I was accorded by them. It is also worth mentioning that the General Manager Jeff Warner, went above and beyond to make sure that I leave Lindsay Lexus very happy and satisfied of my car and etc.. He made me feel that I matter a great deal to Lindsay and that my needs ought to be met at any cost. I was very fortunate to have been one of his client and promise that will be a loyal for many years to come. Thank you all. Omar Abdulaziz More
Great service from sales-Nazir Jasat and Hwan Kim Excellent service from Nazir Jasat!! He's always helpful, friendly and very knowledgeable. Also Juan in the finance department is great and efficient. Excellent service from Nazir Jasat!! He's always helpful, friendly and very knowledgeable. Also Juan in the finance department is great and efficient. I have recommended Lexus Of Alexandria many times to family and friends. Always a positive visit!! We've all been very pleased with their service. Thank you again for the wonderful service!! F. Plivelich More
Very stellar customer service It was a very pleasant experience dealing and negotiating with Mr Terence Bailey . He was very personable,cordial and showed us an unwavering patience It was a very pleasant experience dealing and negotiating with Mr Terence Bailey . He was very personable,cordial and showed us an unwavering patience, attention and an inexplicable enthusiasm to simplify us the process of buying an affordable Lexus at Lindsay. My wife and I were very fortunate and deemed a blessing from God to have met him, and enjoyed his honesty, unceasing smile and above all the formidable manner in which he conducts himself. In brief, he is a symbol and a vehicle that will bring and attract more clients to Lindsay Lexus of ALexandria. Make no mistake that I will waste no time seeking, demanding and recommending his service for my next Lexus and that of my family member. Omar Abdulaziz More
Horrific Experience I purchased a vehicle in summer and, to say the least, I was sold a ticking time bomb. Ace is an xxxxxxx.....nontheless Kevin Johnson is heaven sent. I purchased a vehicle in summer and, to say the least, I was sold a ticking time bomb. Ace is an xxxxxxx.....nontheless Kevin Johnson is heaven sent. I guess if I was finacially stable enough to purchase a 2015 Lexus, I may have been treated like a human being. I even tried asking my crdit union to reverse the loan I borrowed to purchase the vehicle, but they denied. I cannot ride with my son in the car because of fear of it stopping in the middle of the road (as it has done twice since I purchased the wehicle)......seemed like a quality dealership, but THEY ARE NOT! More
Very friendly, and great customer service. It was a pleasure to work with Josh Watts, helped very much with the purchase of new cars. Wish every success to all of dealership team. It was a pleasure to work with Josh Watts, helped very much with the purchase of new cars. Wish every success to all of dealership team. More