Lindsay Lexus of Alexandria

Outstanding customer service My wife and I had a very pleasant experience working with Thai Tran. He went above and beyond in helping us identify the car we wanted and delivering My wife and I had a very pleasant experience working with Thai Tran. He went above and beyond in helping us identify the car we wanted and delivering on what was promised. More

Great Service It was a great pleasure to have worked with Nazir in leasing my new 2015 RX350. Being a first time Lexus customer I had a great experience and have n It was a great pleasure to have worked with Nazir in leasing my new 2015 RX350. Being a first time Lexus customer I had a great experience and have nothing negative to say. I will definitely recommend Lindsay Lexus to friends and tell them to ask for Nasir. Thank you so much in helping me pick out the right car. More

Been A Return Customer For Years I've leased or bought 4 different cars there since 2008. I've worked with Kenddrie Utuk each time who is a joy to deal with. Last week, my wife and I I've leased or bought 4 different cars there since 2008. I've worked with Kenddrie Utuk each time who is a joy to deal with. Last week, my wife and I leased an ES300 hybrid. The car actually died twice in less than 2 days. I was in touch with Rita Whittacker, who is one of the managers, and she allowed us to switch into a different car and even gave us $10/month off the new lease "for our trouble". Lindsay Lexus has always been very accommodating to us. We enjoy doing business with them. More

Great Service - Happy Customer It was an absolute pleasure working with Nazir. He knows his job well and very knowledge about Lexus vehicles. This was my first Lexus and SUV purch It was an absolute pleasure working with Nazir. He knows his job well and very knowledge about Lexus vehicles. This was my first Lexus and SUV purchase and Nazir assured me this was a good purchased for me. I was highly impressed the dealer was willing to meet me at my price point. I would definitely recommend this dealership and Nazir as your sale consultant. More

Amazing Experience! Hands down one of the best experiences I have ever had buying a car. No pressure at all, the sales and finance staff were kind and knowledgable. Finan Hands down one of the best experiences I have ever had buying a car. No pressure at all, the sales and finance staff were kind and knowledgable. Financing was easy and no surprises. We worked with Nazir, who is very responsive, thoughtful, and professional. We really enjoyed chatting with him and getting to know him as we bought our GS350 AWD. We would highly recommend this dealership, and, especially, Nazir! More

Fantastic Staff I recently purchased a 2015 Lexus RX at Lindsay Lexus. My father has purchased a few vehicles from this dealership and connected me with Sid. I was I recently purchased a 2015 Lexus RX at Lindsay Lexus. My father has purchased a few vehicles from this dealership and connected me with Sid. I was very indecisive during in the beginning stages of the process, but Sid and Rita were extremely patient and comforting. They stayed open pass closing and even let me take the vehicle home for a night while I was weighing my decision. Ultimately, having that extra time confirmed my desire for the vehicle and I couldn't be happier with my purchase. I would 100% refer someone to Sid and the dealership and will be back when it's time for an upgrade:) More

Relaxing car buying experience We had a great experience working with Sid. He was very personable and understood our needs. He was able to complete all of our paperwork as fast as We had a great experience working with Sid. He was very personable and understood our needs. He was able to complete all of our paperwork as fast as possible and responded quickly to emails. He also knows his job (and product) really well so it eliminated a lot of back and forth with management. He provided wonderful customer service; we would definitely purchase an automobile from him again. More

Satisfying Buying Experience I recently purchased a Lexus ES 300h at Lindsay Lexus. This is the second car I purchased from the dealership and the second time I worked with Sid F I recently purchased a Lexus ES 300h at Lindsay Lexus. This is the second car I purchased from the dealership and the second time I worked with Sid Ferzad. While I never find car buying a relaxing experience, Sid made it comfortable and easy for me. Sid explained everything about the hybrid car and made the buying process as easy as possible. I have trust in Sid and what he tells me and I love the Lindsay service department. I know I am in good hands from start to finish. More

A great experience I was looking for a new Lexus (ES-350) and knew exactly what I wanted in terms of colors, options, etc. I put out several inquiries with dealers in t I was looking for a new Lexus (ES-350) and knew exactly what I wanted in terms of colors, options, etc. I put out several inquiries with dealers in the greater Northern Virginia area asking for a “drive it off the lot” price. I had a timely response from Abdul Tayyab, at Lexus of Alexandria. After a few basic questions to ensure he understood exactly what I wanted and several more telephone calls, Abdul advised that he had my exact car sitting on the lot and quoted me my bottom line cost. I was quite pleased since his was the best price. Long story short, I ran into several delays in trying to get to Alexandria to even see the vehicle, yet, each time I called, Abdul would respond, “no problem, it’s still here waiting for you.” (Full disclosure, I had placed a fully refundable deposit of $500 for them to hold this particular vehicle for me to view and make a decision). Since in all my years of owning cars, I had never purchased a vehicle over the telephone/internet, I confess to some hesitation and trepidation, yet there was something about Abdul that gave me a great deal of confidence and that I was dealing with a man whose word was his bond. And, when I finally did pick up my car about two weeks later, there were no surprises, no haggling and the car was exactly as promised. I really enjoyed working with Abdul and would enthusiastically recommend him to anyone considering the purchase of a Lexus More

Lease Experience This is now the 3rd car we've leased from them over the years. While I love the make of these cars, we actually keep going back to this location beca This is now the 3rd car we've leased from them over the years. While I love the make of these cars, we actually keep going back to this location because of the customer service experience we've had each and every time. Almost impossible to top. Sid Ferzad has been our sales contact each time and his willingness to work with us, give personalized service and his attention to detail is pretty amazing. It actually makes the process of getting a car a very enjoyable experience! More