Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Good service Go by and see steven bueno. I went in to look around and the service i got from Mr.bueno was awesome. The dealership is nicely kept and i liked that b Go by and see steven bueno. I went in to look around and the service i got from Mr.bueno was awesome. The dealership is nicely kept and i liked that but i honesty really enjoyed the service there,its amazing so if your looking for a dealership and a salesman ask for steven bueno 👍 More

Steven bueno I recomend this salesmen.Hes 100% reliable, and he gets what you want done. Amazing service, keeps up with deals with you, hes amazing.. so go by giv I recomend this salesmen.Hes 100% reliable, and he gets what you want done. Amazing service, keeps up with deals with you, hes amazing.. so go by give him a visit More

100 recommended This dealership was awesome!! You would think car shopping ugh what a hassle, but this place was great. They have very great salesmen, I believe my sa This dealership was awesome!! You would think car shopping ugh what a hassle, but this place was great. They have very great salesmen, I believe my salesman name was Steven bueno, totally awesome, friendly guy he definitely made out time there fast, easy and fun. Go on by ask for Steven bueno!!! I recommend him More

Refusal to fix the issue I’ve never posted a negative review about a business before, but I definitely have to make an exception this time. Never have I had such an AWFUL expe I’ve never posted a negative review about a business before, but I definitely have to make an exception this time. Never have I had such an AWFUL experience working with the service department at a car dealership. Lithia Chrysler Jeep Dodge Of Corpus Christi is the absolute WORST place you could take your car to be serviced. I bought a brand new 2015 Jeep Wrangler less than two months ago, and they straight up refused to fix the clutch even though the warranty fully covers it. Their service department is complete crap. It took them TEN DAYS to even look at it and diagnose the problem. My jeep was broken into on THEIR lot, the window is completely shattered and very expensive personal items were stolen. Tell everyone you know NOT to take their cars for service at Lithia Chrysler Jeep Dodge Of Corpus Christi. All that comes out of it is a huge hassle, a headache, and a complete waste of time. More

David Machado service advisor When I called to make an appointment I had to give him the VIN number of the vehicle because he apparently does not know how to work his computer. The When I called to make an appointment I had to give him the VIN number of the vehicle because he apparently does not know how to work his computer. Then he wanted me to leave the car for several days - not happening. We have an extended warranty on the car, but he cannot be bothered to look for it, because that's not his job. He told me to call the finance department and see if they could give me the information. Poor training, poor customer service and extremely poor computer skills, and the man obviously does not like his job and needs to find a new job. More

The service center management is atrocious I made an appointment last week (9/4/2015) to have a component installed in my new jeep. Making the appointment was easy enough and I scheduled it for I made an appointment last week (9/4/2015) to have a component installed in my new jeep. Making the appointment was easy enough and I scheduled it for Today, 9/8/2015 at 7am. They assured me I would have a loaner car and that all parts were in stock for the installation. This morning I arrived at 7:00am to have the components installed on my vehicle. The first thing to go wrong was that they did not have a loaner available, after assuring me that one would be available when I made my appointment. This wasn't a huge deal since the installation shouldn't take very long. The second thing to go wrong was that the service representative told me that the service technicians do not start work until 8am. This left me wondering why I was able to make a service appointment at 7:00am if the people required to do the work wouldn't even be available. So with no loaner vehicle and an hour wait before I would find out how long I would have to wait for the actual work to be completed, I was forced to wait. An hour and a half later the service representative came over to tell me that the components that were guaranteed to be in stock when I made the appointment 4 days prior, were not in stock and that they would have to be ordered. The lead time for the order? Ten days. After having a great experience buying our jeep from Lithia, this utter disappointment in service has left a sour taste in my mouth and I will avoid returning if at all possible. I encourage anyone else who values their time to do the same. The lack of competence in their service management is atrocious. More

Great service! Soo helpful..It was a Friday before Labor Day weekend and my Jeep Wrangler was not holding charge. Called with no appointment JC in service dept said Soo helpful..It was a Friday before Labor Day weekend and my Jeep Wrangler was not holding charge. Called with no appointment JC in service dept said bring it in and they'll take a look.Within few hrs found it was a bad battery and replaced it. He called it was ready. He sent a driver to come get me from work an hour before they closed so I could picked it up. Soo grateful and happy always with the service. Thank you JC!! More

Beware of the service department If you plan on getting decent routine maintenance or repair at a fair price with good customer service, I recommend you go elsewhere. The service advi If you plan on getting decent routine maintenance or repair at a fair price with good customer service, I recommend you go elsewhere. The service advisers do not return calls, and the shop foreman will up sell for services not needed. More