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Lithia Chrysler Jeep Dodge of Twin Falls

Twin Falls, ID

3.5
227 Reviews

1310 Poleline Rd E

Twin Falls, ID

83301

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227 Reviews of Lithia Chrysler Jeep Dodge of Twin Falls

October 31, 2024

No pressure buying is what we experienced when we bought our used jeep grand Cherokee More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Guevara, Jorge Leon
August 02, 2024

Bought 2017 mazda 3 have had it less than 6 month and the transmission has went out. it was making a noise when we bought it mechanic said it was the new brakes on it took foe a check at mazda the brakes and More

by jerrett79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brady Black
Aug 05, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Jerrett, Thank you for making us aware of the issues with your Mazda 3. It is important to our team that your concerns are promptly addressed. At your convenience, please contact me so that we may go over the available options. Luc Hoang - Service Manager - 208.733.5776

May 19, 2024

Reanna Loveland is very helpful and professional. Answered all my questions and went above and beyond. I couldn’t have asked for a better experience. More

by Max Heil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reanna Loveland
May 20, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Max, we're so glad to know that Reanna provided you with such a great experience at Lithia Chrysler Jeep Dodge of Twin Falls. We appreciate your feedback and hope to see you again soon!

May 17, 2024

They sold me a 2021 Chrysler Certified Pacifica that had supposedly been through a 125 point inspection. When I took possession I found two obvious broken components. The dealer refused to pay for the cost More

by Jonelling
Recommend Dealer
No
Employees Worked With
Jose Guevara
May 23, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Jonelling, Thank you for reaching out and expressing your concerns. It is important to our team that your questions surrounding this issue are addressed and proper clarification is provided. Please feel free to contact me at your convenience. Joey Guevara - Sales Manager - 208-735-7751

May 24, 2024 -

Jonelling responded

I prefer to work through the Attorney General at this point.

May 17, 2024

Juan Castro was very helpful, knowledgeable and professional. made the buying process very easy. I had more than a few questions and he walked me through all of them. I would recommend him to an More

by jdies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan castro
May 17, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

We're glad to know that Juan was able to assist you and make your car buying process easy at Lithia Chrysler Jeep Dodge of Twin Falls. We appreciate the recommendation, and we'll be here if you need anything in the future!

March 19, 2024

Got me in the car I wanted Mark help me every step of the way made me feel comfortable More

by Roycannella1981
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 19, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Thank you for the positive review! We appreciate your support. Come visit our team again soon!

March 09, 2024

Searching for my new Jeep Gladiator led me to Lithia Jeep of Twin Falls, I inquired about a Jeep online and they reached out to me. Did the deal via text messaging, after agreeing on a price. Drove 300 mil More

by Jeep58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Castro
Mar 11, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

We're so glad to know that our team at Lithia Chrysler Jeep Dodge of Twin Falls was able to assist you in finding your new Gladiator! It's fantastic that Juan could provide such knowledgeable service and follow-ups. We appreciate the kind words, and we hope you enjoy every mile with your new ride!

January 30, 2024

I didn't buy my vehicle there, so I can't comment on their sales team. I did contact them for service on my vehicle. My Jeep came with locking wheel bolts, but I didn't have the key and inquired as to More

by Cynthia
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Travis - Service Writer - Terrible Customer Service!
Feb 01, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Cynthia, I'm sorry to learn about your experience with our service department. We strive for excellence in all areas of customer interaction. I apologize for any frustration this may have caused. Your feedback is valuable as it helps us improve our services. If you're open to discussing this further, please reach out at your earliest convenience so that we can work towards a resolution together. Luc Hoang - Service Manager - 208-733-3033

January 05, 2024

Given these ongoing problems and the apparent lack of integrity in their dealings, I strongly recommend against choosing this dealership. If you value honesty and reliability in your car transactions, it More

by Macayla
Finance Experience
Recommend Dealer
No
Employees Worked With
JD
Jan 09, 2024 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Macayla, I'm sorry to hear about your experience. We strive for transparency and reliability in all our dealings, so it's unfortunate to see that you feel we've fallen short of this. Your feedback is important to us and we'd like the opportunity to discuss these issues further with you directly if possible. Please reach out at your earliest convenience - Thank you, Joey Guevara - Sales Manager - 208-735-7751

September 07, 2023

We have been having our 2005 pt crusier serviced for several years and have received great service. We want to commend Dustin for all his help. During our latest visit we were quoted a price when we pic More

by ejeasterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 08, 2023 -

Lithia Chrysler Jeep Dodge of Twin Falls responded

Hello, Thank you for allowing us to serve you and your PT Cruiser. We appreciate your 5-star review. We will see you again next time.

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