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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,270 Reviews

2,270 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 24, 2023

Charles Sebastian is super helpful. Dealership service is well organized. On time and professional service. More

by fjk2cf
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive comments on the organized dealership service and professional punctual assistance at Lithia Chrysler Jeep of Reno. It was our pleasure to be there for you, thank you.

November 24, 2023

Service was great and a nice short wait to be seen. Will be back again More

by SISTERALYX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the review and are glad to hear about your experiences at Lithia Chrysler Jeep of Reno. We look forward to serving you again.

November 23, 2023

Charles was very informative and helpful. Personable and professional. Ill definitely come back because of Charles More

by anthonypace89
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Nov 23, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. It's great to hear that you found the service at Lithia Chrysler Jeep of Reno informative and professional, thank you for your support.

November 23, 2023

Much better than Dolan, you guys were knowledgeable and helpful. I appreciated the information shared. More

by grafitti92
Recommend Dealer
Yes
Employees Worked With
Tony Seibert and Jorge
Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our knowledgeable staff at Lithia Chrysler Jeep of Reno. Your satisfaction with the information shared is paramount to us, thank you for this feedback.

November 22, 2023

My Jeep went in on time and was completed when they told me it would. More

by quasmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your review. It's good to hear that your experience with us met expectations regarding scheduling at Lithia Chrysler Jeep of Reno. Thank you again.

November 22, 2023

The staff is always pleasant and get the job done in a timely manner. THE BEST!!! More

by jerewalker01
Recommend Dealer
Yes
Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive feedback about your experience at Lithia Chrysler Jeep of Reno. Our team always aims to provide timely services.

November 22, 2023

Every trip in for service is always great. Tony and I believe the other service person is named Bob, are always excellent. More

by geno2124
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that you consistently have positive experiences with us at Lithia Chrysler Jeep of Reno. Tony, Bob and the team hold their work to a high standard. We look forward to your next visit for auto-industry needs.

November 21, 2023

Quick and easy. I like that they offered me a ride if I didn't have one, and that I recived a direct call from the employee personally to update me on the status of More

by E93MARIE
Recommend Dealer
Yes
Employees Worked With
I belive his name was Ben but I'm not 100% sure that was his name.
Nov 21, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our customer service at Lithia Chrysler Jeep of Reno. Our goal is to always provide efficient service and open communication to our clients. Your satisfaction is what we strive for, every day.

November 20, 2023

Took my car in for a tire change, they broke the seat belt and are forcing me to pay for their mistake. I can't get my car out of the dealership because it's a safety issue. More

by Alimsohi.ms
Recommend Dealer
No
Employees Worked With
Dana silva
Nov 23, 2023 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 20, 2023

People are very great and knowledgeable, will always come here to buy a car this place is great More

by TRENT_NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Trent, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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